Payments & Records Administrator

PERSOL; Santo Niño 1st; On-site; PHP 279,000 - 446,000; Full time

Job summary

PERSOL Singapore Pte Ltd in the Philippines is seeking a detail-oriented Payments Assistant to support payment processing by verifying information, documents, and system records for accuracy. You will maintain and update records, monitor outstanding cases, and follow up on discrepancies, while handling payment-related inquiries and preparing standard correspondence in line with SOPs.

General admin duties and audit-ready documentation are part of the role.

Qualifications

• Strong numerical aptitude and meticulous attention to detail in payment processing.
• Fast learner capable of performing tasks efficiently under deadlines.
• Reliable, detail-oriented, and able to follow SOPs and internal procedures.
• Ability to work independently after training with accuracy and accountability.
• Able to manage administrative follow-ups, records, and coordination with stakeholders.
• Good organisational and time management skills in a fast-paced environment.

Responsibilities

• Assist with payment processing activities by verifying payment information, supporting documents, and system records to ensure accuracy and completeness.
• Maintain and update records, monitor outstanding cases, and ensure proper documentation for audit and operational purposes.
• Follow up on discrepancies, exceptions, or incomplete submissions identified by officers to facilitate timely case processing.
• Handle payment-related enquiries and provide clarification or follow-up support as assigned by the supervisor.
• Prepare and issue standard correspondence and documentation in accordance with established procedures, templates, and guidelines.
• Provide general administrative and operational support, including ad hoc duties as required.

Skills

Numerical aptitude

Attention to detail

Quick learner

Independence after training

Organisational skills

Time management

Job description

PERSOL Singapore Pte Ltd in the Philippines is seeking a detail-oriented Payments Assistant to support payment processing by verifying information, documents, and system records for accuracy. You will maintain and update records, monitor outstanding cases, and follow up on discrepancies, while handling payment-related inquiries and preparing standard correspondence in line with SOPs.

General admin duties and audit-ready documentation are part of the role.