Payments Product Specialist

Bet On Talent; Hinoba-an; On-site; PHP 4,367,000 - 6,550,000; Full time

Job summary

Bet On Talent is seeking a Payments Product Specialist to support payment operations across casino brands. The role requires >2 years of experience with PaymentIQ and strong payment configuration capabilities.

You will manage day-to-day payment processes, troubleshoot issues, and collaborate with internal teams to ensure a seamless customer payment experience across integrations.

Qualifications

• 2+ years hands-on with PaymentIQ or similar platform.
• Strong understanding of payment flows, integrations, and transaction monitoring.
• Ability to troubleshoot and configure payment systems independently.

Responsibilities

• Manage daily payment operations, monitor and troubleshoot failed/incorrect transactions.
• Configure and maintain rules within the orchestration platform to optimize payment flows.
• Perform basic configurations for integrating new payment providers.
• Collaborate with Customer Support and other teams to investigate and resolve transaction errors.
• Work with commercial, integration, and backend teams to improve payment processes.
• Ensure PaymentIQ functions smoothly by identifying issues and supporting other teams.

Skills

PaymentIQ experience

Payment configuration

Cross-functional collaboration

Transaction monitoring

Analytical mindset

Job description

Job Title:PaymentsProduct Specialist
Location: Remote from Europe
Reporting toHead of Payments

The Role

We are looking for a Payments Product Specialist to support payment operations across many casino brands. This role requires a solid understanding of PaymentIQ (>2 years of experience) and payment configuration. You will be responsible for managing day-to-day payment processes, troubleshooting issues, and ensuring smooth integrations. You will collaborate with internal teams to resolve issues and maintain a seamless customer payment experience.

Key Responsibilities

• Manage daily payment operations, including monitoring and troubleshooting failed or incorrect transactions.

• Configure and maintain rules within the orchestration platform to optimize payment flows.

• Perform basic configurations for integrating new payment providers into our systems.

• Work closely with Customer Support and other teams to investigate and resolve transaction errors.

• Collaborate with commercial, integration, and backend teams to improve payment processes.

• Ensure smooth functioning of PaymentIQ by identifying issues, suggesting improvements, and supporting other teams in their payment-related needs.

• Document configurations, rules, and payment processes for transparency and knowledge sharing.

What You Bring

• >2 years of hands-on experience with PaymentIQ or a similar payment platform.

• Strong understanding of payment flows, integrations, and transaction monitoring.

• Technical aptitude for configuring payment systems and troubleshooting issues.

• Ability to collaborate effectively across departments.

• Analytical mindset with attention to detail and problem-solving skills.

• Good communication skills to explain technical concepts to non-technical colleagues.

Nice to Have

• Experience in iGaming, fintech, or e-commerce payment operations.

• Familiarity with multiple payment methods (cards, wallets, bank transfers, etc.).

• Knowledge of orchestration platforms beyond Payments IQ.

What's in it for you

• The chance to make a tangible impact in a rapidly growing, global company.

• A culture that rewards ambition, innovation, and collaboration.

• 28 days paid time off & public holidays as per country of residency.