Payments Operations & Risk Associate - NACHA & Fraud

Axos Business Center; Manila; On-site; PHP 420,000 - 620,000; Full time

Job summary

Axos is seeking an Operations Associate to support the Commercial Banking Operations and Risk team in Manila. The role focuses on processing and monitoring Check, ACH, Wire, and Instant Payment transactions with strict adherence to procedures, regulations, and NACHA rules.

Attention to detail and timely execution are essential. The position involves risk-guided processing, documentation, and collaboration with onshore teams to ensure compliance and operational accuracy in a high-volume

Qualifications

• High school diploma or equivalent required.
• 3-5 years of experience in banking operations, ACH processing, fraud operations or related financial services role.

Responsibilities

• Review and clear Check, ACH, Wire, and Instant Payment alerts in Verafin in accordance with risk guidelines; maintain alert documentation, case notes, and queue management.
• Clear flagged ACH credit transactions in compliance with NACHA rules governing RDFI monitoring of incoming credits.
• Review and process ACH POA requests per NACHA rules and internal procedures.
• Generate and send ACH On-US Return notices within NACHA deadlines.
• Process Incoming Fed adjustments items within deadlines and procedures.
• Process check corrections per internal procedures and regulations.
• Provide fraud investigation documentation and data entry support for onshore team cases.
• Assist with updating departmental procedures and process documentation.
• Communicate with internal team and escalate items to onshore staff per guidelines.
• Stay current on NACHA rules, Reg E, and UCC Article 4A to ensure compliance.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Education

High school diploma or equivalent

Job description

Axos is seeking an Operations Associate to support the Commercial Banking Operations and Risk team in Manila. The role focuses on processing and monitoring Check, ACH, Wire, and Instant Payment transactions with strict adherence to procedures, regulations, and NACHA rules.

Attention to detail and timely execution are essential. The position involves risk-guided processing, documentation, and collaboration with onshore teams to ensure compliance and operational accuracy in a high-volume