Payment Analyst

Artech Technology Inc.; Taguig; On-site; PHP 334,800 - 558,000; Full time

Job summary

A technology firm in Taguig is seeking a Payment Risk Analyst to investigate payment fraud and enhance fraud prevention processes. The ideal candidate has at least 2 years of experience in risk analysis, strong English communication skills, and a passion for fraud prevention. This role requires collaboration in an office setting. Responsibilities include reviewing customer accounts, analyzing fraud trends, and providing feedback on risk logic. Join a dynamic team dedicated to financial security.

Qualifications

• At least 2 years of experience in risk analysis, investigations, or risk operations.
• Strong English communication skills, both written and verbal.
• Strong interest in fraud prevention and risk management.
• Ability to investigate issues, identify patterns, and determine root causes.

Responsibilities

• Review and investigate escalated customer accounts related to payment fraud.
• Analyze fraud trends and patterns and share insights with the Payments Risk team.
• Provide feedback on fraud rules and risk logic to improve detection processes.
• Identify workflow issues and suggest improvements to increase efficiency.

Skills

Attention to detail

Communication skills

Fraud analysis

Problem-solving

Education

Bachelor’s degree or equivalent practical experience

Job description

As a Payment Risk Analyst I, you will help protect the company from payment fraud and financial risk. You will review customer accounts, investigate suspicious transactions, and support efforts to improve fraud prevention processes. This role requires strong attention to detail, good communication skills, and a passion for identifying and stopping fraud.

Key Responsibilities:

• Review and investigate escalated customer accounts related to payment fraud (such as chargebacks, ACH returns, and wire disputes).
• Analyze fraud trends and patterns and share insights with the Payments Risk team.
• Provide feedback on fraud rules and risk logic to improve detection processes.
• Identify workflow issues and suggest improvements to increase efficiency.
• Help create and update review processes and documentation.
• Maintain high performance standards and set a positive example for the team.

Required Qualifications:

• At least 2 years of experience in risk analysis, investigations, or risk operations.
• Strong English communication skills, both written and verbal.
• Bachelor’s degree or equivalent practical experience.
• Strong interest in fraud prevention and risk management.
• Ability to investigate issues, identify patterns, and determine root causes.
• Demonstrates clear communication, positive attitude, continuous learning, and efficient execution.
• Comfortable working in a collaborative, in-office environment.
• Willing to work from an office in Taguig, Metro Manila, Philippines