Payments Operations Lead | AP/AR & Analytics

Johnson & Johnson; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Johnson & Johnson Philippines is seeking a Finance professional specialized in AP/AR to lead end-to-end payments and invoice processing for designated market clusters, ensuring timely payments, accurate aging, and adherence to KPIs and SLAs.

You will collaborate with Finance, Procurement, and Treasury, coach SMEs and agreed staff, drive process improvements, and prepare reports to support business decisions in a fast-paced, global healthcare environment.

Responsibilities

• Own end-to-end Payments and Invoice Processing delivery for assigned market clusters.
• Ensure performance against KPIs (e.g., payment timeliness, aging, automation) and SLAs.
• Drive issue resolution, prioritization, and delivery continuity.
• Serve as primary point of contact for market stakeholders and suppliers.
• Manage day-to-day engagements with Finance, Procurement, and Treasury.
• Own operational escalations and ensure timely resolution.
• Process & Control Execution: Ensure adherence to SOPs, controls, and governance standards defined at regional level.
• Execute payment controls, approvals, and compliance activities.
• Act as cluster POC for audits, ensuring readiness and documentation.
• Team Leadership, Coaching, & Operational Oversight: Lead SMEs, Specialists, and contingent resources and BPO resources within the cluster.
• Provide day-to-day coaching, guidance, and performance feedback to team members.
• Drive capability development, ensuring strong functional and process expertise within the team.
• Ensure effective work allocation, workload balancing, and productivity management.
• Performance Monitoring & Reporting: Track and report cluster performance against KPIs.
• Perform root-cause analysis and implement corrective actions.
• Provide insights and reporting to support business decisions.
• Vendor & Third-Party Oversight: Identify and drive process improvements within the cluster.
• Support implementation of standardization, automation, and transformation initiatives.
• Provide feedback to Payments Manager on improvement opportunities and local challenges.

Skills

Accounts Payable

Accounts Receivable

Analytical Reasoning

Budget Management

Cash Flow Management

Collaboration

Communication

Problem Solving

Financial Analysis

Financial Risk Management

Multi Currency Accounting

Team Leadership

Process Improvement

Job description

Johnson & Johnson Philippines is seeking a Finance professional specialized in AP/AR to lead end-to-end payments and invoice processing for designated market clusters, ensuring timely payments, accurate aging, and adherence to KPIs and SLAs.

You will collaborate with Finance, Procurement, and Treasury, coach SMEs and agreed staff, drive process improvements, and prepare reports to support business decisions in a fast-paced, global healthcare environment.