Payments Operations Lead — Senior Analyst (AP/AR)

Johnson & Johnson; Pateros; On-site; PHP 600,000 - 900,000; Full time

Job summary

Johnson & Johnson is seeking a Finance professional in Manila to lead end-to-end Payments and Invoice Processing for the assigned market clusters, coordinating with market stakeholders and suppliers. You will drive adherence to SOPs, controls, and regional governance while delivering timely payments and accurate reporting.

The role requires strong analytics, collaboration, and leadership of SMEs and contingent resources within the cluster, ensuring efficient operations and auditable

Qualifications

• Experience with end-to-end Payments and Invoice Processing
• Strong understanding of KPIs, aging, and SLAs
• Ability to coordinate with market stakeholders and suppliers

Responsibilities

• Own end-to-end Payments and Invoice Processing delivery for assigned market clusters.
• Ensure performance against KPIs (e.g., payment timeliness, aging, automation) and SLAs.
• Drive issue resolution, prioritization, and delivery continuity.
• Serve as primary point of contact for market stakeholders and suppliers.
• Manage day-to-day engagements with Finance, Procurement, and Treasury.
• Own operational escalations and ensure timely resolution.
• Ensure adherence to SOPs, controls, and governance standards defined at regional level.
• Execute payment controls, approvals, and compliance activities.
• Act as cluster POC for audits, ensuring readiness and documentation.
• Lead SMEs, Specialists, and contingent resources and BPO resources within the cluster.
• Provide day-to-day coaching, guidance, and performance feedback to team members.
• Drive capability development, ensuring strong functional and process expertise within the team.
• Ensure effective work allocation, workload balancing, and productivity management.
• Track and report cluster performance against KPIs.
• Perform root-cause analysis and implement corrective actions.
• Provide insights and reporting to support business decisions.
• Identify and drive process improvements within the cluster.
• Support implementation of standardization, automation, and transformation initiatives.
• Provide feedback to Payments Manager on improvement opportunities and local challenges

Skills

Accounting

Accounts Payable (AP)

Accounts Receivable (AR)

Analytical Reasoning

Budget Management

Cash Flow Management

Collaboration

Collections

Communication

Critical Thinking

Financial Analysis

Financial Competence

Financial Recordkeeping

Financial Reports

Financial Risk Management (FRM)

Multi Currency Accounting

Proactive Behavior

Problem Solving

Job description

Johnson & Johnson is seeking a Finance professional in Manila to lead end-to-end Payments and Invoice Processing for the assigned market clusters, coordinating with market stakeholders and suppliers. You will drive adherence to SOPs, controls, and regional governance while delivering timely payments and accurate reporting.

The role requires strong analytics, collaboration, and leadership of SMEs and contingent resources within the cluster, ensuring efficient operations and auditable