Payments Senior Analyst

6010-Biosense Webster Inc. Legal Entity; Taguig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

6010-Biosense Webster Inc. Legal Entity, located in Metro Manila, Taguig, is seeking a skilled professional to lead end-to-end Payments and Invoice Management operations across assigned clusters. The role includes ensuring timely payment processing, stakeholder engagement, and managing team performance through effective coaching and guidance.

The successful candidate will possess a Bachelor’s degree and have 3-5+ years of relevant experience in payments or finance operations. Proficiency in SAP and strong problem-solving skills are highly preferred, along with experience in managing teams.

Qualifications

• 3-5+ years in payments / AP / finance operations.
• Strong stakeholder management and problem-solving skills.
• People management experience (10+ resources).

Responsibilities

• Own end-to-end payments and invoice processing delivery for assigned market clusters.
• Serve as primary point of contact for market stakeholders and suppliers.
• Ensure adherence to SOPs, controls, and governance standards.

Skills

Accounting

Analytical reasoning

Problem solving

Process optimization

Communication

Education

Bachelor’s degree

Tools

SAP (MM/FI)

Job description

Leads end-to-end Payments and Invoice Management operations for assigned cluster of markets. Accountable for delivery performance, stakeholder engagement, and process governance, acting as the primary link between regional leadership and market operations under the cluster-based model.

Key Responsibilities

1. Own end-to-end payments and invoice processing delivery for assigned market clusters, ensuring performance against KPIs such as payment timeliness, aging, automation, and SLAs; drive issue resolution, prioritization, and delivery continuity.
2. Serve as primary point of contact for market stakeholders and suppliers, managing day-to-day engagements with Finance, Procurement, and Treasury; own operational escalations and ensure timely resolution.
3. Ensure adherence to SOPs, controls, and governance standards defined at regional level; execute payment controls, approvals, and compliance activities; act as cluster point of contact for audits, ensuring readiness and documentation.
4. Lead SMEs, specialists, and contingent resources and BPO resources within the cluster; provide day‑to‑day coaching, guidance, and performance feedback; drive capability development and ensure strong functional and process expertise within the team; ensure effective work allocation, workload balancing, and productivity management.
5. Track and report cluster performance against KPIs; perform root‑cause analysis and implement corrective actions; provide insights and reporting to support business decisions.
6. Identify and drive process improvements within the cluster; support implementation of standardization, automation, and transformation initiatives; provide feedback to Payments Manager on improvement opportunities and local challenges.

Key Working Relationships

• Internal: GS Finance, BU Finance, Regional Treasury, Procurement Category leads, GPS Source‑to‑Contract.
• External: third‑party suppliers, BPOs, banks.

Qualifications

• Bachelor’s degree required.
• 3‑5+ years in payments / AP / finance operations.
• Strong stakeholder management and problem‑solving skills.
• SAP (MM/FI) and shared services experience preferred.
• Good understanding of payments processes and invoice processing at a high level; shared services industry experience.
• People management experience (10+ resources).

Other Requirements

• Fluency in English (written and oral) required.
• Fluency in one other language (written and oral) for the supported region is an advantage.
• Requires up to 5% domestic and international travel.
• Shift: 3PM – 12AM.

Skills

• Accounting, analytical reasoning, ATM reconciliation, budgeting, business behavior, communication, consulting, controls compliance, cost management, execution focus, financial analysis, financial competence, financial reports, financial risk management, GAAP, numerically savvy, problem solving, process optimization, treasury management.

Johnson & Johnson is an equal opportunity employer that respects diversity and promotes an inclusive work environment where each person is considered as an individual and where diversity and dignity of employees are recognized.