Invoice Processing Specialist (AP/AR)

Johnson & Johnson; Taguig; On-site; PHP 360,000 - 540,000; Full time

Job summary

Johnson & Johnson is seeking an invoice processing specialist to support end-to-end workflow in our Manila-area shared services environment. You will handle PO matching, data quality, and resolution of invoice queries within defined SLAs.

Ideal candidates have 1–3 years in AP/Finance operations, strong English and Korean language skills, and hands-on experience with SAP MM/FI or similar ERP systems. This full-time role is based in Taguig, Philippines.

Qualifications

• Bachelor’s Degree preferred.
• 1–3 years in Invoice Processing / AP / Finance operations.
• Fluency in English and Korean (written and oral) is required. Certification for Korean language proficiency is preferred.
• Strong understanding of invoice workflows, PO matching, and exception handling.

Responsibilities

• Invoice Workflow Processing (Primary Focus)
• Perform invoice processing and resolution activities (e.g., PO mismatches, system errors, finance-related queries)
• Monitors end-to-end invoice lifecycle workflows, including validation, exception handling, and status tracking
• Ensure timely and accurate processing in line with defined SLAs
• Issue Resolution & Root Cause Analysis
• Investigate and resolve invoice issues (e.g., discrepancies, interface errors, unmatched invoices)
• Conduct root-cause analysis and coordinate with cross-functional teams (e.g., BPO, Finance)
• Support resolution of aging open items and backlog
• Data Quality & Reporting Support
• Perform data extraction, validation, and analysis for reporting and audit requirements
• Monitor invoice quality and support corrective actions
• Maintain accurate records and documentation for compliance
• Process & Compliance Adherence
• Ensure adherence to invoice processing SOPs, tax, and statutory requirements
• Support audit requests (e.g., document retrieval, reporting)
• Execute controls related to invoice validation and processing accuracy
• Stakeholder & Cross-Functional Support
• Collaborate with Procurement, Finance, and other teams to resolve invoice issues
• Provide updates and clarifications on invoice status as needed
• Support Cluster Lead and SME on operational priorities
• Continuous Improvement
• Identify opportunities to improve invoice workflows and processing efficiency
• Support implementation of process standardization and automation initiatives
• Contribute to process documentation and knowledge sharing

Skills

Invoice processing

AP/Finance operations

English proficiency

Korean language

Education

Bachelor’s degree

Tools

SAP (MM/FI)

Job description

Johnson & Johnson is seeking an invoice processing specialist to support end-to-end workflow in our Manila-area shared services environment. You will handle PO matching, data quality, and resolution of invoice queries within defined SLAs.

Ideal candidates have 1–3 years in AP/Finance operations, strong English and Korean language skills, and hands-on experience with SAP MM/FI or similar ERP systems. This full-time role is based in Taguig, Philippines.