Payments Operations Center Analyst POC Analyst

Finyon Global; Philippines; On-site; PHP 400,000 - 700,000; Full time

Job summary

Finyon Global is seeking a Payments Operations Center Analyst to join our fintech team. The role focuses on monitoring payment flows in real time, ensuring stability and efficiency, and coordinating rapid incident resolution with technical and business units.

The ideal candidate has hands-on experience in payment operations, strong communication skills, and the ability to work under tight deadlines in a fast-paced environment. Advanced English proficiency is required.

Qualifications

• Advanced English required.
• Attention to detail and accuracy in data handling.
• Proactive, hands-on approach and ability to meet tight deadlines.
• Experience in payments or financial operations is a plus.

Responsibilities

• Monitor payment flows in real time to ensure stability and efficiency.
• Detect and alert on failures or anomalies promptly.
• Analyze trends to improve system reliability.
• Coordinate with tech and business teams for rapid incident resolution.
• Support continuous improvements to enhance user experience in payments.

Skills

Advanced English

Attention to detail

Deadline-driven

Proactive

Education

Bachelor's in IS

Business Admin

Job description

Job Description:

At Finyon Global, we harness the power of talent to drive the future of fintech. We're looking for innovative minds to join our mission in shaping the next wave of financial technology.

We are looking for a Payments Operations Center Analyst (POC Analyst) to join our company.

The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you!

What You Will Be Doing

• Monitoring and overseeing payment flows in real-time, ensuring transaction stability and efficiency. Its main focus includes:
• Continuous monitoring of payment success rates.
• Early detection and alerting of failures or anomalies.
• Trend analysis to improve system stability.
• Coordination with technical and business teams for rapid incident resolution.
• The POC serves as the central hub to ensure payments are fast, secure, and efficient, minimizing disruptions and optimizing user experience.

Requirements

• 2+ proven experience in Payment Operations area or similar.
• Bachelor's Degree in Information Systems, Business Administration, or a related field.
• Knowledge of data analytics and reporting.
• Proactive and hands-on — you take initiative and like to get things done.
• Attention to detail.
• Ability to work with tight deadlines.
• Advanced English required.
• Experience working within the payments industry is a big plus.

What we offer

• Opportunities in a fast-growing company with a dynamic pace.
• A workplace that challenges you and fosters professional development.

Requirements: