Payments Analyst- Senior Lead

Freelancer.com; Philippines; On-site; PHP 700,000 - 1,500,000; Full time

Job summary

Freelancer.com in the Philippines is seeking a strategic Payments Leader to guide the Payments Team, overseeing all payment processing functions and ensuring accuracy, timeliness, and regulatory compliance. You will collaborate with Compliance, Finance, Support, and Product to streamline operations, drive process improvements, mentor staff, and report performance to senior leadership.

This role demands strong leadership, excellent communication, and a proactive approach to reduce risk while

Qualifications

• Strong leadership and communication skills.
• Solid understanding of payment operations, financial processes, banking, fintech, or compliance.
• Proven ability to analyze issues and implement effective operational improvements.
• Collaborative and adaptable approach with strong relationship-building skills.
• Commitment to continuous learning and professional development.

Responsibilities

• Provide strategic leadership to the Payments Team and oversee all payment processing functions.
• Manage daily payment operations to ensure accuracy, timeliness, and compliance with internal and regulatory standards.
• Collaborate with Compliance, Finance, Support, and Product teams to streamline processes and resolve operational challenges.
• Develop and implement process improvements that enhance efficiency and reduce operational risk.
• Guide and mentor team leads and staff, supporting their growth and maintaining a high-performing work environment.
• Communicate performance updates, risks, and opportunities to senior leadership.
• Ensure documentation, procedures, and reporting remain accurate and audit-ready.

Skills

Leadership

Communication

Payments operations

FinTech

Compliance

Job description

Responsibilities:

• Provide strategic leadership to the Payments Team and oversee all payment processing functions.


• Manage daily payment operations to ensure accuracy, timeliness, and compliance with internal and regulatory standards.


• Collaborate with Compliance, Finance, Support, and Product teams to streamline processes and resolve operational challenges.


• Develop and implement process improvements that enhance efficiency and reduce operational risk.


• Guide and mentor team leads and staff, supporting their growth and maintaining a high-performing work environment.


• Communicate performance updates, risks, and opportunities to senior leadership.


• Ensure documentation, procedures, and reporting remain accurate and audit-ready.
  

Requirements

• Preferably with a background in the digital finance (FinTech) space.


• Strong leadership and communication skills suited for managing high-volume, fast-paced operations.


• Solid understanding of payment operations, financial processes, banking, fintech, or compliance.


• Proven ability to analyze issues and implement effective operational improvements.


• Collaborative and adaptable approach with strong relationship-building skills.


• Commitment to continuous learning and professional development.