Payments and Administration Officer

ESC Corporation; Pasig; Vor Ort; PHP 180.000 - 300.000; Vollzeit

Zusammenfassung

Australian Consumer Lender in Pasig is seeking a Payments and Administration Officer to support loan processing and payment workflows. You will maintain accurate records using finPOWER and related systems, and help prepare payments after training.

Fresh graduates are welcome, with training on company procedures and loan documents. A positive, can-do attitude and clear English communication are essential for coordinating with colleagues.

Qualifikationen

• Good spoken and written English with clear emails.
• Confident computer skills including email, Word and basic Excel.
• Attention to detail and systematic data entry.
• Ability to follow procedures and learn new systems with training.
• Previous admin, customer service, payments or lending experience is helpful but not required.

Aufgaben

• Enter and update loan and customer information in finPOWER and other systems accurately.
• Upload, index and organise documents against the correct customer or loan record.
• Follow a checklist to compare approved loan details with signed documents.
• Assist with preparing payment files and processing approved payments after training.
• Update payment records and prepare remittance confirmations.
• Communicate clearly with colleagues about missing documents and progress.
• Escalate discrepancies and payment exceptions to the designated team member.

Kenntnisse

English proficiency

Attention to detail

Organization

Willingness to learn

Email communication

Tools

finPOWER

MS Word

Excel (basic)

Jobbeschreibung

Payments and Administration Officer
Australian Consumer Lender

Summary Start your career supporting an Australian lender, with a focus on processing payments and related administrative duties.
We are looking for someone with good spoken and written English, a positive can-do mindset, and a willingness to learn.
Fresh graduates and applicants new to financial services are welcome.
Training will cover company procedures, loan documents and loan management systems.
You will use checklists to maintain accurate records, check information and assist with approved payment workflows, with guidance from experienced colleagues.

Key Duties and Responsibilities:

• Enter and update loan and customer information in finPOWER and other business systems accurately.
• Upload, index and organise documents against the correct customer or loan record.
• Follow a checklist to compare approved loan details with signed documents and identify missing information or differences.
• Assist with preparing payment files and processing approved payments after training, within ACL authorisation and checking procedures.
• Update payment records and prepare remittance confirmations.
• Communicate clearly with colleagues about missing documents, task progress and routine enquiries.
• Escalate discrepancies, unclear instructions and payment exceptions to the designated team member before proceeding.
• Complete assigned administration tasks accurately and within agreed timeframes.

Skills and Experience:

• Good spoken and written English, with the ability to understand instructions, ask questions and write clear emails.
• Confident everyday computer skills, including email, Microsoft Word, basic Excel and accurate data entry.
• Good organisation, attention to detail and confidence in checking names, dates, figures and account details.
• Ability to follow procedures and learn new systems with training.
• Previous administration, customer service, payments or lending experience is helpful but not required.

Attributes

• A positive, can-do mindset and a willingness to help the team.
• Open to feedback and motivated to learn and improve.
• Reliable, punctual and responsible for completing assigned work.
• Careful with confidential information and comfortable asking for guidance.