Patient Services Associate (Clinic Based)

Equicom Health Services Inc. (Myhealth Clinic); Manila; On-site; PHP 320,000 - 520,000; Full time

Job summary

Equicom Health Services Inc. (Myhealth Clinic) in Manila, Philippines seeks a sales-oriented professional to promote new medical machines and services.

You will identify opportunities, engage physicians, patients, and referral sources, and present benefits to drive utilization and referrals. The role requires 1–2 years in sales or healthcare-related fields, excellent communication, and strong relationship-building skills.

Qualifications

• Bachelor's degree in medical-related courses.
• 1–2 years in sales, business development, healthcare, wellness, medical services, equipment sales, or customer relationship management.
• Excellent communication and presentation skills.
• Strong negotiation and objection-handling skills.
• Proficient in Microsoft Office or Google Workspace.

Responsibilities

• Identify sales opportunities and proactively engage patients, clients, physicians, and potential referral sources.
• Present the benefits and features of newly introduced machines and services.
• Generate referrals and convert qualified leads into actual service availments.
• Execute promotional campaigns and participate in promotional events, health campaigns, corporate presentations, and outreach activities.
• Explain technical information in simple, patient-friendly terms.
• Manage sales pipeline and follow-up with leads.
• Visit other MyHealth branches and external clients to promote new machines and services.
• Engage in upselling and cross-selling techniques.
• Maintain data privacy and patient confidentiality in all interactions.

Skills

Communication skills

Presentation skills

Interpersonal skills

Persuasion

Lead conversion

Negotiation

Office tools

Education

Bachelor's degree in medical field

Tools

Microsoft Office

Google Workspace

Job description

About the role

To increase patient awareness, referrals, and utilization of MyHealth's new promotional machines, equipment, and specialized services by proactively engaging patients, clients, physicians, and potential referral sources. The position is responsible for identifying sales opportunities, effectively presenting the benefits and features of newly introduced machines and services, generating referrals, and converting qualified leads into actual service availments.

Key responsibilities

• Identify sales opportunities and proactively engage patients, clients, physicians, and potential referral sources
• Present the benefits and features of newly introduced machines and services
• Generate referrals and convert qualified leads into actual service availments
• Execute promotional campaigns and participate in promotional events, health campaigns, corporate presentations, and outreach activities
• Explain technical information in simple, patient-friendly terms
• Manage sales pipeline and follow-up with leads
• Perform basic sales reporting and performance trackingVisit other MyHealth branches and external clients to promote new machines and services
• Engage in upselling and cross-selling techniques
• Maintain data privacy and patient confidentiality in all interactions

About you

• Bachelor's degree in Medical related courses
• Preferably 1–2 years of experience in sales, business development, healthcare, wellness, medical services, equipment sales, or customer relationship management
• Excellent communication and presentation skills
• Strong interpersonal and relationship-building skills
• Highly persuasive and confident in presenting new services
• Results-oriented and target-driven
• Strong customer engagement skills
• Excellent follow-up and lead conversion skills
• Professional, energetic, and approachable
• Strong negotiation and objection-handling skills
• Proficient in Microsoft Office or Google Workspace