PATIENT SAFETY OFFICER

St. Luke's Medical Center; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

St. Luke's Medical Center is seeking a Patient Safety Officer to oversee safety event reviews, coordinate with hospital departments, support RRMC and RCA activities, and ensure confidential handling of patient information.

The role supports compliance with regulatory standards and continuous improvement initiatives. The candidate will analyze safety data, participate in performance evaluations, and help in reporting through meetings and QPS updates.

Qualifications

• Graduate of Bachelor of Science in Nursing or any Allied Healthcare Profession.
• With at least two years of related clinical experience.
• Active PRC Nursing license. Certifications like Lean Six Sigma preferred.

Responsibilities

• Review and consolidate reported patient safety events from the hospital’s safety system.
• Coordinate with units to gather patient safety reports for evaluation.
• Support RRMC meetings, RCA sessions, and related collaborative meetings.
• Assist in documenting discussions, recommendations, and action items while ensuring confidentiality.
• Participate in compliance checks and monitor implementation of MOS actions.
• Communicate QPS updates and coordinate meetings for safety initiatives.

Skills

Event reporting

Coordination

Compliance checks

Collaboration

Communication

Education

Bachelor of Science in Nursing

Allied healthcare qualification

Job description

The Patient Safety Officer will ensure effective patient safety management by reviewing event reports, coordinating with departments, supporting committee proceedings, and monitoring the implementation of corrective actions while upholding strict confidentiality.

He/she will contribute to clinical audit and compliance by supporting regulatory standards, conducting compliance checks, analyzing safety data, and assisting in performance evaluations. The position will foster collaboration and reporting through meeting coordination, communication of QPS updates, active participation in emergency and organizational initiatives, and continuous

Patient Safety Management

• Reviews and consolidates reported patient safety events from the hospital’s safety event reporting system.


• Coordinates with different units and departments to gather patient safety event reports for evaluation.


• Supports the Department Manager in documenting discussions, recommendations, and agreements from Risk Reduction and Management Committee (RRMC) meetings,


• Resuscitation Services meetings, root cause analysis (RCA) sessions, focus group discussions, and other collaborative meetings.


• Participates in compliance checks and monitors the implementation of action items outlined in the Memorandum of Success (MOS) to ensure that recommendations and agreements from proceedings are carried out.


• Maintains strict confidentiality of all patient safety-related records, documents, and patient information.

Clinical Audit and Compliance

• Works with the Clinical Audit and Compliance team to conduct compliance checks on actions identified during RRMC proceedings and focus group discussions, ensuring follow-through and evaluation within agreed timelines.


• Coordinates with the Performance Measures team in performing statistical and exploratory data analysis of patient safety events.


• Collaborates with the Accreditation and Certification team in addressing regulatory standards on patient safety, including Joint Commission International Patient Safety


• Goals and the Department of Health’s National Patient Safety Policy.


• Actively participates in calibration of departmental or group performance evaluation results, as required by the Immediate Superior or Group Head.

Collaboration and Reporting

• Prepares and organizes logistics for departmental, collaborative, and functional group meetings where the department or Immediate Superior is involved.


• Communicates QPS-related announcements, updates, and documents to the relevant units across the organization.


• Engages in emergency incident response activities when directed by the Immediate


• Superior or Hospital Leadership.


• Participates in organization-wide


• Attends coaching and mentoring sessions to boost productivity, optimize skills, and contribute to professional development.


• Completes statutory and mandatory training and participates in continuous learning programs relevant to the role.

Experience/Education Requirements:

• Graduate of Bachelor of Science in Nursing or any Allied Healthcare Profession


• With at least two (2) years of related clinical experience


• Basic understanding of care processes provided in multiple areas of the hospital


• Leadership/managerial experience is preferred, but not required

License or Certification Requirements:

• Active PRC License in Nursing


• Preferably with Certifications related to field of expertise (e.g Lean Six Sigma, Certified