Patient Relations & Scheduling Specialist

Energy Development Corporation; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Asian Eye Institute in Quezon City is seeking a Patient Coordinator to manage the flow of patients and guests, handle inquiries, schedule appointments, and ensure proper documentation and reporting.

You will support billing and cashiering as a backup, monitor AR aging and settlement reports for card payments, and ensure patients are informed about charges and preoperative preparation requirements.

Responsibilities

• 1. Responsible for facilitating the internal and external flow of communication through the effective receiving of patients and guests, documentation, reporting, and processing of requests for appointments.
• 2. Responsible for inquiry handling, appointment scheduling, and confirmation.
• 3. Provides assistance to the patient with any inquiry.
• 4. Act as a backup in the billing and cashiering function.
• 5. Monitoring of the AR aging report.
• 6. Monitoring of the settlement report for credit card payment.
• 7. Responsible for ensuring patient safety by communicating to them their preparation needs before the surgery as well as satisfy every clinical need by conducting preoperative eveluation, documentation and scheduling.
• 8. Responsible for ensuring patients are accurately informed about charges for surgeries.
• 9. Refer to JDs of Patient Benefits and Surgical Coordinator

Job description

Asian Eye Institute in Quezon City is seeking a Patient Coordinator to manage the flow of patients and guests, handle inquiries, schedule appointments, and ensure proper documentation and reporting.

You will support billing and cashiering as a backup, monitor AR aging and settlement reports for card payments, and ensure patients are informed about charges and preoperative preparation requirements.