Patient Liaison Assistant

Intlink Administrative Office Service; Parañaque; On-site; PHP 180,000 - 240,000; Full time

Job summary

Intlink Administrative Office Service is expanding its patient services team in Aseana, Parañaque, supporting an established UK GP medical practice. This is a direct employment opportunity within our growing healthcare support operation.

The ideal candidate has excellent spoken and written English, university degree preferred, and prior call centre or customer service experience. Healthcare sector background is a plus and strong teamwork and communication are essential.

Qualifications

• Excellent spoken English (oral) and written English.
• University graduates preferred.
• Previous call centre or customer service experience strongly preferred.
• Healthcare or medical sector experience would be an advantage.
• Excellent communication and interpersonal skills.
• Reliable, organised, and able to work as part of a team.

Responsibilities

• Provide patient services and customer support to patients of a UK GP medical practice.
• Handle patient communications via telephone with a professional, friendly, and confident manner.
• Communicate sensitively and effectively with patients.
• Work as part of a growing patient services team.

Skills

Excellent spoken English

Excellent written English

Call centre experience

Customer service experience

Healthcare experience

Team player

Interpersonal skills

Education

University degree

Job description

About the role

Patient Services / Customer Service Representative supporting an established UK GP medical practice. This is a direct employment opportunity within a growing healthcare support operation based in Aseana, Parañaque.

Key responsibilities

• Provide patient services and customer support to patients of a UK GP medical practice
• Handle patient communications via telephone with a professional, friendly, and confident manner
• Communicate sensitively and effectively with patients
• Work as part of a growing patient services team

About you

• Excellent spoken and written English
• University graduates preferred
• Previous call centre or customer service experience strongly preferred
• Healthcare or medical sector experience would be an advantage
• Excellent communication and interpersonal skills
• Reliable, organised, and able to work as part of a team

About us

We are expanding our patient services team in Aseana, supporting an established UK GP medical practice. This is a direct employment opportunity within our growing healthcare support operation.