Patient Intake Specialist — Referrals & Coordination

SuperStaff; Angeles; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO with 1 free dependent

Life Insurance

20 PTO credits annually

VL and SL cash conversion

Annual Merit Increases

Great Company Culture

Laptop provided by the company

Job summary

SuperStaff is seeking an Intake Coordinator to coordinate and process incoming patient referrals. You will work with pharmacists, physicians, and case managers to ensure timely handling of patient information and documentation.

Under supervision, you will review referrals, gather missing documentation, track documents in Premier View, and maintain accurate records. The role emphasizes patient confidentiality, multitasking, and strong communication in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of experience in a similar role preferred.
• Strong verbal and written communication skills.
• Basic knowledge of office operations and administrative processes.
• Ability to multitask and work under pressure in a fast-paced environment.
• Professional communication with patients and partners.
• Knowledge of HIPAA and patient confidentiality.
• Ability to maintain safe working environment.
• Laptop provided by the company.
• HMO with 1 free dependent upon hire and Life Insurance.
• 20 PTO credits annually, VL/SL cash conversion.
• Annual merit increases and employee recognition.

Responsibilities

• Receive and review patient referrals and insurance information.
• Coordinate with physicians and clinical staff to request documentation.
• Track documents and enter patient information into the system.
• Notify patients about updates when referrals are delayed.
• Maintain accurate patient records and logs.
• Collaborate with Sales, Clinical staff and Case Managers on referrals.
• Assist with initial contact for DME patients.
• Perform related duties as assigned.

Skills

Verbal and written communication

Multitasking

Professional communication

Office administration basics

HIPAA compliance awareness

Education

High school diploma or equivalent

Job description

SuperStaff is seeking an Intake Coordinator to coordinate and process incoming patient referrals. You will work with pharmacists, physicians, and case managers to ensure timely handling of patient information and documentation.

Under supervision, you will review referrals, gather missing documentation, track documents in Premier View, and maintain accurate records. The role emphasizes patient confidentiality, multitasking, and strong communication in a fast-paced environment.