Patient Care & Front Desk Pro — Clinic Operations

Maxicare Health Care; Iligan; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Up to 15th Month Pay

Quarterly Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care in the Philippines is seeking a Customer Care Representative (CCR) to join our Primary Care team. You will be the patients' first point of contact—welcoming them at the front desk, verifying details and HMO coverage, and supporting doctors during consultations.

Responsibilities include recording vital signs, performing ECGs, handling scheduling and inquiries, and maintaining accurate documentation.

Qualifications

• Graduate of any medical-allied course (BS Nursing preferred).
• Basic First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.
• Computer literate, detail-oriented, and able to multitask.
• Willing to work on rotational shifts (5 days a week, with varying rest days).

Responsibilities

• Welcome and assist patients at the front desk
• Verify patient details and HMO coverage
• Record vital signs and prepare patients for consultation
• Perform ECGs and endorse results to the physician
• Assist with scheduling, inquiries, and documentation
• Submit daily reports and maintain clinic supplies
• Support doctors during consultations and patient care
• Address patient feedback and follow clinic protocols

Skills

Customer service

Communication skills

Computer literacy

Detail oriented

Multitasking

Education

Graduate of medical-allied course

BS Nursing preferred

Job description

Maxicare Health Care in the Philippines is seeking a Customer Care Representative (CCR) to join our Primary Care team. You will be the patients' first point of contact—welcoming them at the front desk, verifying details and HMO coverage, and supporting doctors during consultations.

Responsibilities include recording vital signs, performing ECGs, handling scheduling and inquiries, and maintaining accurate documentation.