Patient Care Coordinator — Medical Allied

Maxicare Health Care; Valenzuela; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Up to 15th Month Pay

Quarterly Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care is seeking a Customer Care Representative to be part of the Primary Care team. You will be the first point of contact for patients, manage schedules, verify insurance, and support doctors during check-ups in a fast-paced clinic setting.

The role emphasizes compassionate service, attention to detail, and strong communication as you help coordinate clinical flow and ensure operational excellence.

Qualifications

• Graduate of a medical-allied course; BS Nursing preferred.
• Basic First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.
• Computer literate and able to multitask.
• Willing to work on rotational shifts (5 days a week, with varying rest days).

Responsibilities

• Welcome and assist patients at the front desk.
• Verify patient details and HMO coverage.
• Record vital signs and prepare patients for consultation.
• Perform ECGs and endorse results to the physician.
• Assist with scheduling, inquiries, and documentation.
• Submit daily reports and maintain clinic supplies.
• Support doctors during consultations and patient care.
• Address patient feedback and follow clinic protocols.

Skills

Communication skills

Customer service

Multitasking

Detail-oriented

Computer literacy

Education

BS Nursing or medical allied degree

Tools

Clinic software

Job description

Maxicare Health Care is seeking a Customer Care Representative to be part of the Primary Care team. You will be the first point of contact for patients, manage schedules, verify insurance, and support doctors during check-ups in a fast-paced clinic setting.

The role emphasizes compassionate service, attention to detail, and strong communication as you help coordinate clinical flow and ensure operational excellence.