Patient Care Coordinator (With Shuttle Service & Start ASAP)

ALLDIGI TECH MANILA, INC. (AMI); Taguig; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Company events

HMO upon Day 1

Life insurance

Paid training

Convertible Leave to Cash

10% Night Differential

Shuttle Service

Career Growth

Job summary

ALLDIGI TECH MANILA, INC. (AMI) is seeking Patient Care Coordinators to support patients by following up, relaying results, and coordinating referrals.

The role requires handling calls, managing inquiries, and ensuring timely communication in a HIPAA-compliant environment. On-site in Taguig City, the position welcomes fresh graduates and experienced candidates from voice accounts, with a shift schedule and paid training.

Qualifications

• High school graduate, senior high school graduate, associate graduate, or currently in college
• Fresh graduates welcome or those with voice account experience
• Good written and spoken communication
• Able to handle calls
• Willing to work on-site in Taguig City

Responsibilities

• Answer incoming calls and email inquiries; confirm appointments; make outbound calls for patient retention
• Generate patient letters/reports
• Adhere to HIPAA guidelines

Skills

Communication

Phone handling

Customer service

Shift work

Education

High school graduate

Senior high school graduate

Associate degree

College level

Job description

Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.

Qualifications:

• Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
• We accept fresh graduates or candidates with experience in any local or international voice account
• Good communication skills, both written and oral
• Ability to handle calls
• Must be willing to work on a shifting schedule
• Willing to work on-site in Taguig City

Responsibilities:

• Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
• Generate patient letters / reports
• Adhere to all HIPAA guidelines and policies

Benefits:

• Company events
• HMO upon Day 1
• Life insurance
• Paid training
• Convertible Leave to Cash
• 10% Night Differential
• Shuttle Service
• Career Growth