Patient Care Coordinator

Felix Hospital; Hinoba-an; On-site; PHP 186,000 - 239,000; Full time

Job summary

Felix Hospital in India is seeking a Patient Care Coordinator to manage patient appointments, admissions, and discharge processes. You will be the primary contact for patients and families during visits or treatment, and you will assist with registration, documentation, and hospital procedures.

Coordinate with doctors, nurses, labs, radiology, pharmacy and billing to ensure timely tests and consultations. Guide patients on treatment plans and services, address queries, maintain accurate records,

Qualifications

• Experience in coordinating patient appointments, admissions, and discharge processes.
• Acting as the primary point of contact for patients and families during hospital visits.
• Assisting patients with registration, documentation, and hospital procedures.

Responsibilities

• Coordinate with doctors, nurses, laboratory, radiology, pharmacy, and billing departments for smooth patient care.
• Ensure timely scheduling of diagnostic tests, procedures, and consultations.
• Guide patients regarding treatment plans, hospital facilities, and services.

Skills

Graduate

Education

Graduate

Job description

Posted On 04 Sep 2026

End Date 18 Sep 2026

Required Experience 1 - 3 years

Basic Section

Band B1

Designation Patient Care Coordinator

Campus/Non Campus Non Campus

Closing Date 18 Sep 2026

Organisational

Group Felix Group

Department Front Office

Country India

Region North

Branch Noida

Working Location Noida-137

Skills

Skill

Graduate

Working Language

Job Description

Coordinate patient appointments, admissions, and discharge processes.

Act as the primary point of contact for patients and their families during their hospital visit or treatment.

Assist patients with registration, documentation, and hospital procedures.

Coordinate with doctors, nurses, laboratory, radiology, pharmacy, and billing departments for smooth patient care.

Ensure timely scheduling of diagnostic tests, procedures, and consultations.

Guide patients regarding treatment plans, hospital facilities, and services.

Address patient queries, concerns, and complaints and escal when necessary.

Maintain patient records and ensure accuracy of information in the hospital system.

Ensure patient satisfaction and quality service standards are maintained.

Assist in insurance coordination and billing-related communication when required.

Monitor patient flow to reduce waiting time and improve service efficiency.