Patient Care & Coordination Specialist

Care Center Clinic; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

Care Center Clinic is seeking a Patient Services Coordinator responsible for patient communication, administrative support, care management assistance, and quality assurance to keep clinic operations running smoothly.

The role involves explaining procedures clearly, maintaining confidentiality, handling inquiries, and managing appointments. Fresh graduates are welcome to apply, with a focus on professionalism and strong organizational skills.

Qualifications

• Experience in customer service or healthcare settings is advantageous.
• Strong communication and interpersonal skills are essential.
• Excellent organizational abilities with keen attention to detail.
• Proficiency in Microsoft Office applications is preferred.
• Fresh graduates are welcome to apply.

Responsibilities

• Provide clear and accurate instructions and information to clients
• Explain clinic procedures and processes in an easily understandable way
• Build rapport with clients while maintaining professionalism
• Facilitate communication between clients and the healthcare team
• Ensure and implement strict confidentiality standards
• Attend to client inquiries via calls and emails promptly
• Operate the Bizbox Registration and EMR systems
• Keep client information and records up to date with confidentiality
• Handle HMO approval requests with knowledge of policies
• Schedule clients and manage appointments to support clinic operations

Skills

Customer service

Patient coordination

Healthcare administration

Communication

Organization

Confidential information handling

Fresh graduates welcome

Tools

Microsoft Office

Job description

Care Center Clinic is seeking a Patient Services Coordinator responsible for patient communication, administrative support, care management assistance, and quality assurance to keep clinic operations running smoothly.

The role involves explaining procedures clearly, maintaining confidentiality, handling inquiries, and managing appointments. Fresh graduates are welcome to apply, with a focus on professionalism and strong organizational skills.