Patient Admissions & Front Desk Specialist

Dr. Jesus C. Delgado Memorial Hospital; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Dr. Jesus C. Delgado Memorial Hospital in Quezon City is seeking an administrative front-desk professional to support patient registration, information services, and admission processes.

You will handle telephone operations, maintain patient data, and ensure excellent customer service while performing a variety of front-desk tasks. The role requires a 4-year degree and strong English communication, with the ability to work across Admitting Clerk, Info Desk, and Central Registration duties,

Qualifications

• Graduate of a 4-year course from a college or university.
• Excellent English communication and interpersonal skills.
• Strong ability to manage front-desk tasks with accuracy and courtesy.

Responsibilities

• Answer all incoming calls; record and relay messages
• Interview patients to obtain and process information for hospital services
• Greet and register patients; direct to appropriate areas
• Rotate as Admitting Clerk, Info Desk, Telephone Operator and Central Registration
• Maintain an updated list of patients' names and room numbers
• Keep the work area clean and orderly at all times
• Perform other duties as assigned by Superiors

Skills

Verbal ability with pleasant voice

Clerical perception

Patience

Tactful and courteous

Proficient in English communication

Strong interpersonal communication

Can be trained easily

Can work with minimal supervision

Education

Graduate of a 4-year course from a college or university

Job description

Dr. Jesus C. Delgado Memorial Hospital in Quezon City is seeking an administrative front-desk professional to support patient registration, information services, and admission processes.

You will handle telephone operations, maintain patient data, and ensure excellent customer service while performing a variety of front-desk tasks. The role requires a 4-year degree and strong English communication, with the ability to work across Admitting Clerk, Info Desk, and Central Registration duties,