Admitting Staff

Dr. Jesus C. Delgado Memorial Hospital; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Dr. Jesus C. Delgado Memorial Hospital in Quezon City is seeking an administrative front-desk professional to support patient registration, information services, and admission processes.

You will handle telephone operations, maintain patient data, and ensure excellent customer service while performing a variety of front-desk tasks. The role requires a 4-year degree and strong English communication, with the ability to work across Admitting Clerk, Info Desk, and Central Registration duties,

Qualifications

• Graduate of a 4-year course from a college or university.
• Excellent English communication and interpersonal skills.
• Strong ability to manage front-desk tasks with accuracy and courtesy.

Responsibilities

• Answer all incoming calls; record and relay messages
• Interview patients to obtain and process information for hospital services
• Greet and register patients; direct to appropriate areas
• Rotate as Admitting Clerk, Info Desk, Telephone Operator and Central Registration
• Maintain an updated list of patients' names and room numbers
• Keep the work area clean and orderly at all times
• Perform other duties as assigned by Superiors

Skills

Verbal ability with pleasant voice

Clerical perception

Patience

Tactful and courteous

Proficient in English communication

Strong interpersonal communication

Can be trained easily

Can work with minimal supervision

Education

Graduate of a 4-year course from a college or university

Job description

Job Summary

Provides administrative support in hospital or medical office settings by managing patient registration, information services, telephone operations, and admission processes. Ensures accurate patient data collection, efficient record handling, and excellent customer service while assisting with various front-desk responsibilities.

Key responsibilities

• Answer all incoming calls; record and relay messages
• Interview patients to obtain and process information required to provide hospital and medical services
• Greet patients, register patients through central registration and direct patients to appropriate areas
• Rotate as Admitting Clerk, Info Desk, Telephone Operator and Central Registration
• Maintain an updated alphabetical list of patients' name and room number to expedite relaying of calls
• Keep work area in clean and orderly working condition
• Perform other related duties and functions as assigned by Superiors

Qualifications

• Graduate of a 4-year course from a college or university
• Verbal ability with pleasant voice required to communicate effectively and understand orders given under emergency conditions
• Clerical perception required to accurately and quickly recognize names and numbers
• Patience to receive, relay and place telephone calls continually throughout the day in accordance with hospital policies and prescribed methods
• Tactful and courteous
• Proficient in English communication
• Strong interpersonal communication
• Can be trained easily
• Can work with minimal supervision