Parts & Service Revenue Specialist

Equiprime Optimum Solutions, Inc.; Davao City; On-site; PHP 350,000 - 600,000; Full time

Job summary

Equiprime Optimum Solutions, Inc. is seeking an After-Sales Specialist in Davao City to drive revenue from parts and service sales while delivering exceptional after-sales support to assigned accounts.

You will manage relationships, identify needs, and coordinate with service teams to ensure timely and accurate responses and quotes. The role emphasizes proactive visits, account development, and cross-functional collaboration.

Qualifications

• Preferably a mechanical engineering graduate or related technical qualification.
• 1–2 years in heavy equipment, automotive, or related sectors handling customer relations, parts and service sales.
• Technologically adept and proficient with computers and office applications.
• Detail-oriented, able to read equipment manuals and identify parts accurately.
• Excellent interpersonal skills and ability to work with customers and teammates.

Responsibilities

• Manage after-sales activities for assigned accounts and territories through visits to customers.
• Align customer after-sales requirements with EOS products and services and promote parts and services.
• Recover inactive customers to generate parts and service revenue.
• Develop and manage new accounts and territories to generate revenue from parts and services sales.
• Monitor customer equipment status to ensure timely service support.
• Ensure customer requests and complaints receive timely response and action.
• Track progress of service jobs and parts orders and update customers on status.
• Coordinate with Service Team to ensure timely support and reports.
• Manage parts and service sales process including forecasts, activity plans, revenue results, quotes, and monthly analytics.
• Prepare and submit parts and service proposals and coordinate with Parts and Supply Chain for delivery.

Skills

Customer relations

Parts & service sales

Education

Mechanical Engineering degree

Technical vocational course in heavy equipment/automotive

Tools

MS Office

Job description

Equiprime Optimum Solutions, Inc. is seeking an After-Sales Specialist in Davao City to drive revenue from parts and service sales while delivering exceptional after-sales support to assigned accounts.

You will manage relationships, identify needs, and coordinate with service teams to ensure timely and accurate responses and quotes. The role emphasizes proactive visits, account development, and cross-functional collaboration.