Partnerships Manager

CleverTap; Mexico; On-site; PHP 3,685,503 - 5,528,255; Full time

Job summary

CleverTap seeks a Partnerships & Alliances professional to scale its LATAM reseller and solution partner ecosystem, driving indirect revenue and long‑term growth. You will recruit, onboard and enable partners, identify joint opportunities, and support co‑selling motions across the region.

You will collaborate with Sales, Marketing and Legal to execute programs, track performance and continuously optimise partnerships for business impact.

Qualifications

• 3–5 years in Partnerships, Alliances, Channel or Business Development in a SAAS/tech environment.
• Strong execution mindset with ability to build partnerships from zero to one.
• Solid understanding of indirect sales models including resellers.

Responsibilities

• Scale reseller and solution partner channel in LATAM from identification to enablement.
• Track partner performance and optimise partnerships for revenue impact.
• Develop and execute joint business plans with partners including pipeline & GTM activities.
• Build and maintain relationships with partners, serving as primary contact for day‑to‑day needs.
• Coordinate partner training and certification to ensure product knowledge and implementation capabilities.
• Collaborate with Sales to identify co‑selling opportunities and map accounts.
• Work with Marketing on joint campaigns and partner‑led demand generation.
• Maintain accurate partner data and prepare regular business reviews.

Skills

Partnerships

Channel sales

Business development

Relationship building

Job description

About The Role

The Partnerships & Alliances role is a hands‑on position with strategic responsibility across LATAM, focused on building, onboarding, and scaling CleverTap's partner ecosystem to drive indirect revenue and long‑term growth.

In LATAM, this person will actively develop and manage solution partnerships with agencies and resellers. Responsibilities include identifying and recruiting potential resellers, onboarding and enabling partners, identifying joint opportunities and supporting co‑selling motions.

What Will You Do

• Scale the reseller and solution partner channel in LATAM, including partner identification, recruitment, onboarding and enablement;
• Track partner performance and continuously optimise partnerships based on business and revenue impact.
• Scale CleverTap's reseller and solution partner ecosystem across LATAM, including partner identification, recruitment, onboarding and enablement;
• Build and maintain strong relationships with partners, serving as their primary point of contact for day‑to‑day needs and initiatives;
• Develop and execute joint business plans with partners, including pipeline generation, revenue targets, enablement and go‑to‑market activities;
• Track partner performance and continuously optimise partnerships based on business and revenue impact;
• Support partners throughout the sales cycle, connecting them with the appropriate internal teams and resources;
• Coordinate partner training and certification programmes to ensure strong product knowledge and implementation capabilities;
• Work closely with Sales to identify co‑selling opportunities, facilitate account mapping and increase partner‑sourced and partner‑influenced pipeline;
• Collaborate with Marketing on joint campaigns, events, webinars and other partner‑led demand‑generation initiatives;
• Maintain accurate partner, opportunity and performance data in internal systems, preparing regular reports and business reviews;
• Coordinate partner agreements, commercial processes and operational requirements in collaboration with Legal, Finance and Sales Operations;
• Gather partner and market feedback to identify opportunities to improve the partner experience, programme structure and regional strategy;
• Represent the Partnerships team in internal meetings and partner‑facing activities across LATAM.

What are we looking for?

• Experience 3-5 years of professional experience, including at least 2 years in Partnerships, Alliances, Channel, or Business Development in an agency, SAAS or technology industry;
• Strong hands‑on execution mindset being comfortable building partnerships from zero to one;
• Solid understanding of indirect sales models, including resellers and implementation‑led deals;
• Excellent relationship‑building and stakeholder management skills, both internally and externally;
• Comfortable working in fast‑paced, ambiguous environments and taking ownership end to end.

Why join us?

• Contribute to a product backed by 11 technology patents, showcasing industry‑leading innovation.
• You are passionate about technology and its impact on the high‑growth mobile technology space
• Power personalised engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
• Flourish in an Environment that Nurtures Growth and Curiosity

About CleverTap

CleverTap is the world's leading AI‑first, all‑in‑one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real‑time decision‑making that helps organisations deliver 1:1 individualised experiences at scale while maximising ROI.

Its unified platform brings together an AI‑native Personalisation Engine, automated Journey Orchestration, its proprietary Customer Data Platform - TesseractDB™, and deep customer and product analytics to power truly intelligent, self‑optimising engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights and activation, CleverTap ensures every interaction is contextual, coordinated and conversion‑driven.

Recognised as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalisation Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign‑led marketing to agent‑led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi's, Decathlon, Domino's, 7‑Eleven, Jio, Grab, Carousell and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, CleverTap has 600+ employees across offices in the US, the Middle East, Asia and LATAM.

For more information visit https://clevertap.com/ or follow us on LinkedIn and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace