Over-the-Counter Banking Specialist

RCBC; Balanga; On-site; PHP 167,000 - 279,000; Full time

Job summary

RCBC Balanga branch is seeking a customer-focused teller to provide over-the-counter services in the Business Center. You will ensure accuracy, adhere to BSP/AMLA regulations, and apply bank policies to minimize risks while delivering excellent service to clients.

The role emphasizes efficient service, willingness to participate in process improvements, and strong teamwork; fresh graduates are welcome, and the position may require relocation to Balanga for assignments.

Qualifications

• Over-the-counter banking services must be accurate and timely.
• Compliance with BSP/AMLA regulations and other external rules.
• Ability to identify risk areas and mitigate risks through bank policies.

Responsibilities

• Provide competent, timely over-the-counter services to customers in the Business Center.
• Ensure compliance with internal policies and external regulatory rules.
• Support business objectives through excellent customer service and branch initiatives.
• Maintain awareness of risk and implement security-conscious practices.
• Be willing to be assigned to Balanga as needed.

Skills

Customer service

Attention to detail

Education

4-year degree

Job description

RCBC Balanga branch is seeking a customer-focused teller to provide over-the-counter services in the Business Center. You will ensure accuracy, adhere to BSP/AMLA regulations, and apply bank policies to minimize risks while delivering excellent service to clients.

The role emphasizes efficient service, willingness to participate in process improvements, and strong teamwork; fresh graduates are welcome, and the position may require relocation to Balanga for assignments.