Outler Cashier

Hilton; Pampanga; On-site; PHP 201,000 - 312,000; Full time

Job summary

Hilton Philippines Pampanga is seeking an Outlet Cashier to deliver warm, attentive service across dining outlets and handle transactions accurately. You will support smooth outlet operations, promote menu items, and maintain high safety and service standards.

Ideal candidates have experience in food and beverage or hospitality, fluent English, and a flexible, team-oriented mindset. This full-time role requires standing for long periods and working shifts, weekends, and holidays as needed.

Qualifications

• Previous experience in food and beverage, hospitality, or customer service preferred.
• Fluent in English; additional languages are an advantage.
• Good communication and interpersonal skills.
• Ability to work effectively in a fast-paced, multicultural environment.
• Positive, team-oriented and adaptable approach.
• Well-presented, reliable and committed to high service standards.
• Flexibility to work shifts, weekends and public holidays.
• Ability to stand for extended periods and perform physical duties.

Responsibilities

• Deliver warm and attentive service to guests at the outlet.
• Take orders accurately, serve food and beverages, respond to requests.
• Build positive guest relationships and handle feedback professionally.
• Maintain service standards and ensure quality presentation of food and drinks.
• Assist with table setup, clearing, resetting, and cleaning.
• Coordinate with team and other departments for seamless service.
• Promote menu items and offers to drive revenue.
• Follow food safety, hygiene, and safety procedures.

Skills

Customer service

English fluency

Communication skills

Teamwork

Adaptability

Physical stamina

Job description

Job Identification: 223051

Job Category: Food and Beverage

Job Schedule: Full time

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work. As an Outlet Cashier, you'll play an essential role in delivering friendly, attentive, and efficient service across our dining outlets.

Whether processing transactions, handling payments, or maintaining accurate records at the point of sale, you'll help create experiences that make every stay special.

Here's what you'll do during atypical day:

• Deliver warm and attentive service: Welcome guests, take orders accurately, serve food and beverages, and respond promptly to guest requests.
• Create memorable guest experiences: Build positive relationships with guests, anticipate their needs, and handle feedback professionally.
• Maintain service excellence: Follow Hilton's service standards and ensure food and beverages are presented and delivered to the highest quality.
• Support smooth outlet operations: Assist with table setup, clearing, resetting, cleaning, and preparing the outlet before, during, and after service.
• Work effectively as a team: Coordinate closely with colleagues, supervisors, kitchen teams, and other departments to ensure seamless service.
• Support revenue and efficiency: Promote menu items and special offers where appropriate, process orders accurately, and minimize wastage.
• Uphold health and safety standards: Follow food safety, hygiene, sanitation, alcohol awareness, and workplace safety procedures at all times.
• Develop your skills: Participate in training and continuously build your knowledge of menus, service techniques, and hospitality standards.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Previousexperience in food and beverage, hospitality, or customer service is preferred.
• A passion for delivering friendly and attentive guest service.
• Basic knowledge of food and beverage service procedures.
• Good communication and interpersonal skills.
• Ability to work effectively in a fast-paced, multicultural environment.
• Fluent in English; additional languages are an advantage.
• Positive, team-oriented, and adaptable approach.
• Well-presented, reliable, and committed to maintaining high service standards.
• Flexibility to work shifts, weekends, and public holidays when required.
• Ability to stand for extended periods and perform the physical requirements of the role.