Outbound Sales Representative (Medical account)

Fair Trade Outsourcing Inc.; Iloilo; In loco; PHP 279.000 - 469.000; Tempo pieno

Descrizione del lavoro

Fair Trade Outsourcing Inc. is seeking an energetic sales professional to drive outbound calls, qualify leads, and convert opportunities into sales. You will tailor value propositions, manage the full sales cycle, and collaborate with cross-functional teams to improve customer experience.

The role emphasizes meeting targets, maintaining CRM records, and continuous learning about products and market trends to stay competitive.

Competenze

• Experience in sales, telesales or related roles.
• Proven ability to meet or exceed sales targets.
• Strong consultative selling, negotiation and objection handling.
• Excellent verbal communication and rapport-building skills.
• Active listening and discovery to identify needs.
• Familiarity with CRM software and lead tools.
• Ability to manage multiple opportunities and document activity.

Mansioni

• Initiate outbound calls to prospective customers based on lead sources.
• Qualify prospects by identifying needs, budget, authority, and timing.
• Present products and services over the phone with tailored value propositions.
• Manage sales process from first contact through closing.
• Build rapport and foster positive customer relationships.
• Hit or exceed sales quotas, revenue targets, and KPIs.
• Follow call guides and consultative selling techniques.
• Address inquiries, overcome objections, and propose solutions.
• Document interactions, activities, and outcomes in the CRM.
• Conduct timely follow-up to nurture prospects and convert sales.
• Collaborate with sales, quality, training, and ops teams.
• Continuously update knowledge of products, promotions, and competitors.
• Provide feedback on customer needs and market trends.
• Adhere to policies, procedures, and compliance during activities.

Conoscenze

Sales experience

Telesales

Inside sales

Lead generation

Customer retention

Closing deals

Negotiation

Communication

Time management

Team collaboration

Strumenti

CRM software

Lead management tools

Sales engagement platforms

Descrizione del lavoro

RESPONSIBILITIES

• Initiate outbound calls to prospective customers based on provided lead lists, CRM systems, marketing campaigns, referrals, and other lead sources.


• Qualify prospective customers by identifying needs, purchasing interest, decision-making authority, budget considerations, and buying timelines.


• Present company products and services over the phone, effectively communicating features, benefits, and value propositions tailored to customer needs.


• Manage the sales process from initial contact through qualification, objection handling, negotiation, and successful sale conversion.


• Build rapport and establish positive customer relationships to increase trust, engagement, and sales opportunities.


• Achieve or exceed established sales quotas, revenue targets, conversion metrics, and other key performance indicators.


• Follow approved call guides and sales methodologies while utilizing effective consultative selling techniques.


• Address customer inquiries, overcome objections, and recommend solutions that align with customer needs and business objectives.


• Accurately document customer interactions, sales activities, pipeline updates, and outcomes within the CRM system.


• Conduct timely follow-up calls and communications to nurture prospects and maximize sales conversion opportunities.


• Collaborate with sales, quality, training, and operations teams to improve sales effectiveness and customer experience.


• Continuously update knowledge of company products, services, promotions, industry trends, and competitor offerings to effectively position solutions to customers.


• Provide feedback to management regarding customer needs, buying trends, market insights, and opportunities for process improvement.


• Adhere to all company policies, procedures, client requirements, quality standards, and applicable compliance regulations during sales activities.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Proven experience in sales, telesales, inside sales, business development, lead generation, customer retention, or customer service roles. Sales closing experience is preferred.


• Demonstrated ability to meet or exceed sales targets, revenue goals, conversion metrics, or other performance objectives.


• Strong consultative selling, negotiation, persuasion, and objection-handling skills.


• Excellent verbal communication skills with the ability to build rapport and influence customer purchasing decisions over the phone.


• Strong active listening and customer discovery skills to identify customer needs and recommend appropriate solutions.


• Familiarity with CRM software, sales engagement platforms, and lead management tools.


• Ability to manage multiple sales opportunities and maintain accurate records of customer interactions and sales activities.


• Strong organizational, time management, and follow-up skills.


• Ability to thrive in a fast-paced, target-driven environment and adapt to changing business requirements.


• Self-motivated, resilient, and results-oriented with a strong commitment to achieving sales goals.


• Ability to work independently and collaboratively within a team environment.


• Strong problem-solving skills and the ability to effectively address customer concerns while maintaining a positive customer experience.