Outbound Sales Representative

RELX; Iloilo City; On-site; PHP 2,513,000 - 3,769,000; Full time

Job summary

RELX is seeking a Telesales Representative I to manage direct contact with US law enforcement agencies and develop LexisNexis Coplogic Suite solutions. You will initiate outbound calls, build pipelines, and convert opportunities while collaborating with implementation and sales support teams.

The role requires a Bachelor’s level education (or 2 years of college), strong English communication, and solid presentation, organizational, and CRM skills for effective account management.

Qualifications

• Bachelor’s degree or completion of 2 years of college without back subjects.
• Sales calls / lead generation / account management experience (1–2 years inbound or outbound).
• CSP Sales Methodology or B2B sales approach.
• Excellent verbal and written English communication.
• PowerPoint design/presentation skills and ability to present solutions to the decision maker.
• Active listening, persuasiveness, storytelling, and questioning.
• Strong organizational skills and time management.
• Familiarity with Avaya Communicator, Outlook, Excel, Word, PowerPoint, Salesforce.
• Ability to learn and apply enterprise AI tools.

Responsibilities

• Initiate outbound sales calls to schedule demonstrations and build pipeline.
• Prospect for new business from assigned leads through cold calling.
• Identify qualified prospects and locate decision makers on agency websites.
• Maintain accurate records in Salesforce and other systems.
• Learn LexisNexis value proposition and training.
• Support end-to-end sales stages including implementation and account setup.
• Meet or exceed individual or team quotas with potential bonuses.
• Collaborate with REPH Implementations and Sales Support teams.

Skills

Selling skills

Communication skills

Presentation skills

Organizational & time management

MS Office / PowerPoint

Salesforce

AI tools learning ability

English fluency

Education

Bachelor's degree or 2 years college (no back subjects)

Tools

Avaya Communicator

Salesforce

Microsoft Office

PowerPoint

MS Outlook

Job description

The Telesales Representative I is primarily involved in managing direct contact with customers or clients particularly Law Enforcement Agencies in the US to acquire the LexisNexis Coplogic Suite of Solutions or develop existing business or accounts.

Accountabilities:

• Initiate Outbound sales contact directly to prospective or assigned call lists to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities and convert sales in accordance with approved sales management guidelines.
• Prospect for new business from the assigned call lists/leads through cold calling and following up with prospects as previously identified.
• Identify qualified prospects and navigate police agency website to identify key decision makers and influencers.
• Keep accurate records in computer-based tracking systems like Salesforce or other required tools/applications and build client/customer profiles by updating client information and managing sensitive client and prospect data.
• Learn, understand, and apply the LexisNexis value proposition and our world-class business processes.
• Master all phases of training and development program
• Report directly to REPH Team Supervisor with the guidance of Operations Manager
• Work closely with Business Unit Partners and REPH Implementations and Sales Support/Account Setup Teams to complete the entire Sales stages, Implementation, Fulfillment and Account Setup following the process and quality guidelines.
• May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
• Perform other tasks/projects as assigned by the immediate superior.

Qualifications or Skills Set Requirements:

• Bachelor’s degree or has completed 2 years level in College without back subjects or incomplete units
• Selling/Sales Skills:Sales Calls (Business to Business) or Lead Generation or Account Management experience is highly preferred (minimum of 1-2 years Inbound or Outbound).
• CSP (Counselor Salespersons) Sales Methodology or B2B sales approach.
• Communication Skills: Excellent/effective verbal and written communication skills. Must be fluent and highly confident in communicating in English.
• Presentation Skills: Able to make Powerpoint design/presentation and effectively present the solutions to the decision maker.
• Active listening skills, persuasiveness, storytelling, asking questions
• Organizational Skills & Time Management: Must be able to manage multiple projects/items simultaneously and keep updated.
• Other Preferred Skills: Detail oriented and flexibility to prioritize tasks according to need.
• Working Knowledge/Technical Skills: Avaya Communicator/calling app, MS Outlook, Microsoft Office like Excel, Word and Powerpoint, Salesforce and other company related systems.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.