Outbound Patient Enrollment & Conversion Specialist

Helpware; Cebu City; On-site; PHP 600,000 - 760,000; Full time

Job summary

Helpware is seeking a Patient Enrollment Specialist to drive outbound enrollment from identified patient pools. You will contact patients, present the value proposition, address objections, and capture consent and intake data in the CRM.

The role emphasizes conversion and precise data entry to hand off to onboarding teams. Responsibilities include maintaining HIPAA-compliant conversations, documenting dispositions, and collaborating with cross-functional teams to ensure a smooth transition from

Qualifications

• Prior experience in outbound telesales, telemarketing, or phone-based enrollment — healthcare, insurance, or Medicare-related sales strongly preferred.

Responsibilities

• Make outbound calls to eligible patients from the roster and strive for enrollment.

Skills

Outbound calling

Persuasive communication

CRM usage

Tools

CRM platform

Dialer software

Salesforce

HubSpot

Five9

Outreach

Job description

Helpware is seeking a Patient Enrollment Specialist to drive outbound enrollment from identified patient pools. You will contact patients, present the value proposition, address objections, and capture consent and intake data in the CRM.

The role emphasizes conversion and precise data entry to hand off to onboarding teams. Responsibilities include maintaining HIPAA-compliant conversations, documenting dispositions, and collaborating with cross-functional teams to ensure a smooth transition from