OTC Collections Senior Manager - Flexible Work & Growth

Accenture; Metro Manila; On-site; PHP 1,200,000 - 1,600,000; Full time

Benefits offered by this job

HMO on Day 1

Free medicines

Paid vacation

Performance incentives

Flexible work arrangements

Learning programs

Job summary

Accenture is seeking an Order to Cash Operations Senior Manager to drive the successful delivery of OTC services. Responsibilities include leading operations, managing relationships with clients, and ensuring the achievement of KPIs across multiple teams.

The ideal candidate will have at least 12 years of relevant work experience in OTC, with a strong supervisory background. This role offers several benefits including medical coverage from Day 1, performance incentives, and flexible work

Qualifications

• At least 12 years relevant work experience in OTC.
• 10 years supervisory experience.

Responsibilities

• Responsible for daily operational performance management.
• Act as point-of-contact for billing, credit management, cash applications, order management, and collections.
• Ensure fast resolution of OTC-related client issues.
• Maintain communication with clients regarding AR procedure changes.
• Develop good client relationships and relations with colleagues.
• Lead client meetings to discuss debtor performance.
• Seek opportunities for continuous improvement in processes.

Skills

Operational performance management

Client relationship management

Continuous Improvement initiatives

Problem-solving

Job description

Accenture is seeking an Order to Cash Operations Senior Manager to drive the successful delivery of OTC services. Responsibilities include leading operations, managing relationships with clients, and ensuring the achievement of KPIs across multiple teams.

The ideal candidate will have at least 12 years of relevant work experience in OTC, with a strong supervisory background. This role offers several benefits including medical coverage from Day 1, performance incentives, and flexible work