OTC Analyst: Cash, Billing & Collections

IBM; Quezon City; On-site; PHP 400,000 - 800,000; Full time

Job summary

IBM Consulting in the Philippines is seeking an Order to Cash Analyst to manage OTC tasks across customer masterdata, billing, credit, cash application, collections and disputes. You will work with cross-functional teams to ensure timely processing and SLA delivery.

The role emphasizes accuracy, problem solving, and strong communication as you support order management, invoicing and cash application in a fast-paced BPO/ERP environment using SAP, Oracle or Salesforce.

Qualifications

• 2+ years in Accounts Receivable or OTC processes preferred.
• Strong understanding of finance concepts and billing cycles.
• Experience with SAP, Oracle or Salesforce is an advantage.

Responsibilities

• Handle OTC tasks: customer masterdata, billing, invoicing, credit mgmt, cash application, collections and disputes.
• Maintain client relationships and meet SLAs/OLAs with timely processing.
• Collaborate with internal teams to ensure accurate order processing and payment reconciliation.

Skills

Accounts Receivable

Financial analysis

MS Excel

Communication skills

ERP knowledge

Education

Bachelor's Degree

Tools

SAP

Oracle

Salesforce

Job description

IBM Consulting in the Philippines is seeking an Order to Cash Analyst to manage OTC tasks across customer masterdata, billing, credit, cash application, collections and disputes. You will work with cross-functional teams to ensure timely processing and SLA delivery.

The role emphasizes accuracy, problem solving, and strong communication as you support order management, invoicing and cash application in a fast-paced BPO/ERP environment using SAP, Oracle or Salesforce.