Orthodontic Insurance Verification & Data Entry Specialist

Snapscale; Davao City; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Government-mandated benefits

13th month pay

Night differential pay

Transportation allowance

Perfect attendance bonus

Other employee incentives

Yearly salary increase

Free lunch everyday

Opportunities for career growth and发展

Job summary

Snapscale is seeking a detail-oriented Healthcare Virtual Assistant (HVA) specializing in Orthodontics to work onsite in support of a multi-location US practice. The role begins with non-patient-facing insurance verification, data entry, and benefit breakdowns, requiring deep orthodontic knowledge.

The ideal candidate has hands-on Cloud 9 Ortho experience, exceptional data-entry accuracy, and proven US dental insurance verification capabilities. SafeBase compliant office environment is required.

Qualifications

• Direct experience in an Orthodontic practice/setting is required.
• Hands-on experience with Cloud 9 Ortho software is required.
• Proven track record in US dental/orthodontic insurance verifications, fee schedules, and benefit breakdowns.
• Exceptional data-entry accuracy and attention to detail.
• Strong written English communication skills.

Responsibilities

• Perform detailed insurance benefit lookups for new patient exams across multiple clinic locations.
• Accurately extract and enter benefit data into Cloud 9 (annual maximums, percentage coverage, age limits, network status, etc.).
• Cross-reference insurance details using Podium call transcripts and system recordings to guarantee 100% verification accuracy.
• Input patient medical history forms received via the patient portal directly into Cloud 9 Ortho.
• Follow up on pending pre-authorizations and required pre-exam dental hygiene steps.
• Assist with potential expansion into block-scheduling and inbound call coordination in future phases.

Skills

Orthodontic experience

Data entry accuracy

English communication

Tools

Cloud 9 Ortho

Job description

Snapscale is seeking a detail-oriented Healthcare Virtual Assistant (HVA) specializing in Orthodontics to work onsite in support of a multi-location US practice. The role begins with non-patient-facing insurance verification, data entry, and benefit breakdowns, requiring deep orthodontic knowledge.

The ideal candidate has hands-on Cloud 9 Ortho experience, exceptional data-entry accuracy, and proven US dental insurance verification capabilities. SafeBase compliant office environment is required.