Order to Cash Training Ops Analyst (Hybrid)

8003 Accenture Inc Company; Quezon City; Hybrid; PHP 400,000 - 600,000; Full time

Job summary

Accenture is hiring an Order to Cash Ops Analyst in Quezon City, Philippines. The role operates in a hybrid setup at Quezon Cyberpark Tower 3 and focuses on delivering high-quality training across blended learning environments.

You will master course content, develop materials, mentor colleagues, and support certification journeys while maintaining alignment with SLA requirements and client expectations.

Qualifications

• At least 2 years of relevant experience
• Should consider at least 1 of the following sub-processes: 1. Sales/Order Management 2. Billing 3. Collections 4. Deductions Management 5. Cash Application

Responsibilities

• Train in blended learning including Instructor Led Training (ILT), Virtual Instructor Led Training (V-ILT), and Social Learning methods.
• Mastery of course content and related courseware, certification as appropriate.
• Develop content as appropriate.
• Demonstrate specialist knowledge in assigned curricula areas.
• Regularly provide feedback on content and recommend improvement of courseware.
• Set-up and break-down classroom environment including course specified lab equipment.
• Provide input during course development as Subject Matter Expert (SME).
• Achieve and maintain necessary certifications.
• Achieve and maintain industry certifications in area of specialty mandatory where appropriate.
• Maintain expertise through field experience as needed.
• Conduct assessments (e.g., Kirkpatrick Level 1 and 2) as per SLA and administer pre- and post-training exams/tests as required.
• Act as mentor in obtaining certifications and in overall quality improvement.
• May provide pre-sales guidance and support to customers and/or internal team on appropriate training content and duration for training audiences, as needed.
• May promote all learning services and client\'s educational services.
• May lead or support training on new content or product/course launch initiatives.
• Support supervisor for in-depth content related questions in solution area.
• Promote ways to add value and reduce costs within the team.]
• CoT_job_summary_short":"COMPANY NAME: Accenture","KEY POINTS: Hybrid work setup, Order to Cash Ops Analyst role, Quezon City location"
• job_summary_short":"<p>Accenture is hiring an Order to Cash Ops Analyst in Quezon City, Philippines. The role operates in a hybrid setup at Quezon Cyberpark Tower 3 and focuses on delivering high-quality training across blended learning environments.</p><p>You will master course content, develop materials, mentor colleagues, and support certification journeys while maintaining alignment with SLA requirements and client expectations.</p>
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Job description

Accenture is hiring an Order to Cash Ops Analyst in Quezon City, Philippines. The role operates in a hybrid setup at Quezon Cyberpark Tower 3 and focuses on delivering high-quality training across blended learning environments.

You will master course content, develop materials, mentor colleagues, and support certification journeys while maintaining alignment with SLA requirements and client expectations.