Order to Cash Expert: Billing, Collections & AR

Accenture PLC; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Accenture PLC in the Philippines is seeking a detail-oriented OTC professional to support end-to-end revenue cycle operations including order management, billing, collections, cash application, and AR processes. The role focuses on timely invoicing, collections, account reconciliations, and resolving customer inquiries while ensuring compliance with company policies and SLAs.

Experience in shared services, BPO, or global finance is preferred, with onsite work in multiple Manila locations and

Qualifications

• Bachelor’s degree in accounting, finance, or related field.
• Minimum 2 years in OTC/AR/billing or related operations.
• 5+ years in end-to-end OTC with leadership exposure.

Responsibilities

• Manage end-to-end OTC processes including order management, billing, collections, cash application, and AR activities.
• Process and maintain customer sales orders and related transactions.
• Generate customer invoices and perform billing adjustments as necessary.
• Monitor customer accounts and follow up on overdue invoices to ensure timely collections.
• Perform cash application activities and allocate customer payments.
• Investigate payment discrepancies, deductions, claims, and disputes.
• Perform customer account reconciliations and maintain accurate AR balances.
• Support period-end activities related to AR and billing functions.
• Respond to customer inquiries regarding invoices, payments, deductions, and balances.
• Collaborate with internal stakeholders to resolve issues and improve cash flow.
• Support audit requirements and ensure compliance with policies and controls.
• Identify process improvements and contribute to operational excellence.
• For senior roles: provide guidance, coaching, stakeholder management, and escalation support.

Skills

OTC processes

Order management

Billing

Collections

Cash application

Accounts receivable

Customer inquiry resolution

Process improvement

Leadership/people mgmt

Education

Bachelor's degree in Accounting/Finance

Tools

SAP

Oracle

Salesforce

Microsoft Dynamics

NetSuite

Job description

Accenture PLC in the Philippines is seeking a detail-oriented OTC professional to support end-to-end revenue cycle operations including order management, billing, collections, cash application, and AR processes. The role focuses on timely invoicing, collections, account reconciliations, and resolving customer inquiries while ensuring compliance with company policies and SLAs.

Experience in shared services, BPO, or global finance is preferred, with onsite work in multiple Manila locations and