Order to Cash Analyst

Nestle; Philippines; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

Nestlé Integrated Business Services Manila, Inc. is seeking an Order to Cash Analyst in a hybrid setup in the Philippines. The role focuses on end-to-end O2C processes, ensuring accuracy, efficiency, and high-quality customer service.

Responsibilities include collections, master data maintenance in SAP, credit/risk analysis, and supported stakeholder communication. A Bachelor's degree and 2+ years in O2C are required.

Qualifications

• Bachelor's degree in Accounting/Finance or related field.
• At least 2 years' experience in Order to Cash processes.
• Working knowledge of SAP and Microsoft Office applications.
• Strong attention to detail and data accuracy.
• Ability to deliver well-analyzed solutions with cross-functional teams.

Responsibilities

• Execute end-to-end O2C activities with accuracy, efficiency and service.
• Analyze aging receivables, drive collections, and improve cash flow.
• Maintain customer master data in SAP including pricing, addresses and discounts.
• Review blocked orders and provide recommendations via workflow tools.
• Support customers and stakeholders with solution-oriented responses.

Skills

Attention to detail

Analytical thinking

Cross-functional collaboration

Ownership mindset

Problem solving

Customer service

Education

Bachelor's Degree

Tools

SAP

Microsoft Applications

Job description

Location: Meycauayan, Bulacan, Philippines

Company: Nestlé Integrated Business Services Manila, Inc.

Employment Type: Full-Time

Education: Bachelor's Degree

Experience Level: 2+ Years of Relevant Experience

Joining Nestlé means becoming part of the largest food and beverage company in the world. At our core, we are a people-focused organization driven by our purpose of enhancing quality of life and contributing to a healthier future.

Nestlé Integrated Business Services Manila Inc. delivers world-class business support to Nestlé entities globally. We are committed to excellence through passion, reliability, innovation, and discipline. If you are driven to make an impact in a global environment, we invite you to join our team.

A Day in the Role

As an Order to Cash Analyst, you will be responsible for executing key activities within the end-to-end O2C process, ensuring accuracy, efficiency, and strong customer service:

• Collections and Receivables Management: Analyze aging receivables, drive collection activities aligned with market policies, and recommend actions to improve cash flow, reduce delinquency, and minimize credit risk.
• Master Data and System Maintenance: Maintain accurate customer master data in SAP, including pricing, addresses, customer information, discounts, and packaging details
• Credit and Risk Analysis: Generate and review blocked order reports aligned with market credit policies, and provide recommendations through workflow tools
• Customer and Stakeholder Support: Understand market requirements and provide in-depth, solution-oriented responses to customer and stakeholder queries
• Continuous Improvement: Support O2C initiatives with a strong first-time-right mindset, ensuring accuracy and minimizing rework

What Will Make You Successful

• Bachelor's degree in Accounting, Finance, or any business-related course
• At least 2 years of experience in Order to Cash processes
• Working knowledge of SAP and Microsoft Applications
• Strong attention to detail and accuracy in data entry and analysis
• Ability to critically assess requests and deliver well-analyzed solutions
• Strong collaboration skills with cross-functional teams
• Demonstrates ownership and a first-time-right mindset
• Willingness to work in either morning or mid-shift schedules in a hybrid setup