Oracle Cloud Finance & Procurement Specialist — Upgrades & BAU

Arcadis; Manila; On-site; PHP 900,000 - 1,350,000; Full time

Job summary

Arcadis is seeking an experienced Oracle Cloud Finance/Procurement specialist to manage incidents, support ongoing operations, and facilitate upgrades. You will partner with F&P users, vendors, and cross-functional teams to ensure stable production and efficient change management.

The role emphasizes BAU support, problem resolution, and knowledge transfer to junior resources, with a focus on maintaining SLAs and documentation across the Oracle landscape.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years of proven experience with Oracle Cloud Finance and Procurement.
• Experience in supporting Production environment related to Oracle Cloud Finance and Procurement.

Responsibilities

• Incident, Problem, and Change management based on ITIL common practice.
• Facilitating Oracle Upgrades.
• Testing of Issues in lower environments.
• Working directly with F&P key users’ community.
• Ensuring efficiency in daily standups/retrospectives.
• Able to prioritize the workload and deliver based on prioritization.
• Configuration/development of solutions per business requirements.
• Analyze and resolve production issues as per SLA.
• Maintain configuration workbooks and documentation as relevant.
• Support/guide junior resources in resolving tickets and identifying RCA and proposed solution
• Monitor and report on regular production activities.
• Joins Oracle support sessions to understand product development and improve efficiency.

Skills

ITIL incident management

Oracle upgrades

Oracle Cloud Finance

Oracle Cloud Procurement

Stakeholder communication

Production support

Testing in lower environments

Configuration/Documentation

Education

Bachelor’s degree or equivalent

Tools

Helix ticketing tool

Oracle Cloud

Job description

Arcadis is seeking an experienced Oracle Cloud Finance/Procurement specialist to manage incidents, support ongoing operations, and facilitate upgrades. You will partner with F&P users, vendors, and cross-functional teams to ensure stable production and efficient change management.

The role emphasizes BAU support, problem resolution, and knowledge transfer to junior resources, with a focus on maintaining SLAs and documentation across the Oracle landscape.