Operations Virtual Assistant Project Tracking And Administrative Support Remote

Snapscale; Davao City; Remote; PHP 223,000 - 391,000; Full time

Benefits offered by this job

HMO upon completion of 3 months

Attendance bonuses and employee Incent

Referral bonus

24 leave benefits

Transportation or internet allowance

Annual salary increase based on perf

Career growth and development

Fun and supportive work environment

Job summary

Snapscale is seeking an Operations Virtual Assistant to support daily operations by tracking projects, samples, and internal requests from initiation through completion.

You will maintain records, coordinate with internal teams and vendors, monitor deadlines, and ensure tasks move forward efficiently, escalating delays when necessary. Perks include HMO after 3 months, attendance bonuses, and 24 leave benefits.

Qualifications

• Experience as Virtual Assistant or similar role.
• Experience with project tracking, data entry, or administrative operations.
• Excellent written and verbal English communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects, requests, and deadlines simultaneously.

Responsibilities

• Log new projects, samples, and internal requests into tracking systems.
• Ensure each item has an owner, deadline, status, and next steps.
• Monitor active projects daily and maintain status updates.
• Identify stalled or overdue items and follow up with stakeholders.
• Coordinate with internal teams and vendors for timely completion.
• Track samples and requests from initiation to final disposition.
• Escalate delays and missing information when necessary.
• Maintain accurate information across trackers and systems.
• Conduct routine data checks for completeness and accuracy.
• Organize digital files with consistent naming conventions.
• Prepare end-of-day reports on completed tasks, ongoing items, and blockers.
• Prepare weekly summaries of open items and bottlenecks.
• Identify recurring delays and propose process improvements.

Skills

Organizational skills

Attention to detail

English communication

Multi-project management

Proactive follow-up

Independent worker

Willingness to learn

Tools

Spreadsheet software (Excel/GSheets)

Task-tracking systems

Job description

Job Description:

About the Role

Snapscale is looking for a highly organized and detail-oriented Operations Virtual Assistant (Project Support Assistant) to support daily operations by tracking projects, samples, and internal requests from initiation through completion. This role focuses on maintaining accurate records, coordinating follow-ups with internal teams and vendors, monitoring deadlines, and ensuring tasks move forward efficiently.

Responsibilities

• Log new projects, samples, and internal requests into designated tracking systems.
• Ensure each item has a clearly documented owner, deadline, status, and next steps.
• Monitor active projects and tasks daily and maintain accurate status updates.
• Identify stalled, delayed, or overdue items and follow up with the appropriate stakeholders.
• Coordinate with internal teams and vendors to ensure timely completion of outstanding requests.
• Track samples and requests from initiation through receipt, completion, and final disposition.
• Escalate delays, missing information, and unresponsive stakeholders when necessary.
• Maintain accurate and up-to-date information across project trackers and other designated systems.
• Conduct routine data checks to ensure records are complete and accurate.
• Organize digital files and documentation using consistent naming and filing conventions.
• Prepare end-of-day reports covering completed tasks, ongoing items, and blockers.
• Prepare weekly summaries of open items, aging tasks, and recurring bottlenecks.
• Identify recurring operational delays and recommend areas for process improvement.

Perks

• HMO upon completion of 3 months
• Attendance bonuses and employee incentives
• Referral bonus
• 24 leave benefits
• Transportation or internet allowance, depending on work arrangement
• Annual salary increase based on performance appraisal
• Career growth and development opportunities
• Fun and supportive work environment

Requirements

• Previous experience as a Virtual Assistant, Operations Assistant, Project Support Assistant, Administrative Assistant, or in a similar role.
• Experience with project tracking, task coordination, data entry, or administrative operations.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects, requests, and deadlines simultaneously.
• Excellent written and verbal English communication skills.
• Experience following up with internal stakeholders, external vendors, or service providers.
• Proficiency in spreadsheets, digital documentation, and task-tracking systems.
• Ability to maintain accurate records and organized digital files.
• Strong follow-through and the ability to identify and elevate delays proactively.
• Ability to prepare clear daily updates and weekly status reports.
• Self-motivated, dependable, and capable of working independently.
• Willingness to learn new tools, systems, and operational procedures.

Requirements: