Operations Virtual Assistant – Admin & Order Processing

Sporticulture; Dumaguete; On-site; PHP 279,000 - 390,600; Full time

Job summary

A growing e-commerce company is seeking an Operations Virtual Assistant who will support both Dropship Operations and Wholesale Compliance. In this full remote role, you will be cross-trained in dropship duties and assist with documentation, routing, and labeling for wholesale vendors. Ideal candidates will have experience in dropshipping/EDI, possess strong organizational skills, and maintain a high attention to detail. Join a dynamic team from anywhere in the Philippines!

Qualifications

• Experience with dropshipping or EDI is an advantage.
• Strong organizational and documentation skills.
• Experience with wholesale routing guides preferred.
• Ability to work across multiple departments.
• High attention to detail and strong communication skills.

Responsibilities

• Assist with partner onboarding and expansions.
• Ensure routing, labeling, and documentation requirements are met.
• Create compliant carton labels and upload freight documents.

Skills

Dropshipping knowledge

Organizational skills

Attention to detail

Communication skills

Job description

Job Openings Operations Virtual Assistant – Admin & Order Processing

About the job Operations Virtual Assistant – Admin & Order Processing

Sporticulture is currently looking for Operations Virtual Assistant that specializesDropship Processing and Wholesale Compliance Support (Full Remote)

About the Role

This role supports both the Dropship Operations team and the Wholesale team. The Operations VA will be cross‑trained in all dropship duties, while also supporting wholesale vendor compliance, documentation, routing, and labeling.

Key Responsibilities

Dropship Responsibilities

• Full cross‑training across all EDI partners
• Assist with partner onboarding and expansions
• Support exception handling and account maintenance

Wholesale Compliance

• Ensure routing, labeling, and documentation requirements are met
• Provide warehouse team with clear instructions

Documentation & Labeling

• Create compliant carton labels
• Prepare custom packing slips & supplementary paperwork
• Upload freight documents into customer portals
• Process EDI transactions for wholesale customers
• Maintain and organize compliance documentation
• Build structured workflow checklists
• Maintain documentation library for ongoing reference

Qualifications

• Experience with dropshipping or EDI is an advantage
• Strong organizational and documentation skills
• Experience with wholesale routing guides preferred
• Ability to work across multiple departments
• High attention to detail and strong communication skills