Operations Team Lead: Training, Performance & Compliance

Global Harbor Maritime & Shipping Line Inc.; Metro Manila; Sur place; PHP 300 000 - 420 000; Plein temps

Résumé du poste

Global Harbor Maritime & Shipping Line Inc. in Metro Manila is seeking a Supervisor to oversee daily tasks, build work schedules, monitor attendance, and ensure proper shift coverage across teams.

The role focuses on performance management, providing regular feedback, handling disciplinary actions, guiding onboarding, mentoring staff, and relaying information from senior management to the team. You will mediate conflicts, address customer and operational issues, and enforce safety and regulatory

Responsabilités

• Assign daily tasks, build work schedules, monitor attendance, and ensure proper shift coverage.
• Performance Management: Track output, evaluate employee performance, give regular feedback, and handle disciplinary actions.
• Training & Onboarding: Guide and train new hires, mentor staff, and support continuous skill development.
• Communication: Relay instructions and updates from senior management to the team, and report team progress back up.
• Conflict Resolution: Mediate workplace disputes, handle customer complaints, and solve operational problems.
• Compliance & Safety: Enforce company policies, safety standards, and regulatory requirements.

Description du poste

Global Harbor Maritime & Shipping Line Inc. in Metro Manila is seeking a Supervisor to oversee daily tasks, build work schedules, monitor attendance, and ensure proper shift coverage across teams.

The role focuses on performance management, providing regular feedback, handling disciplinary actions, guiding onboarding, mentoring staff, and relaying information from senior management to the team. You will mediate conflicts, address customer and operational issues, and enforce safety and regulatory