Operations Support & Tender Coordinator

Caterlink; Metro Manila; On-site; PHP 223,000 - 446,000; Full time

Job summary

Caterlink is seeking a capable Support Officer in Manila to provide flexible administrative support across Warranty, Tender Administration, and System Control.

The role involves logging service requests, updating clients, and prioritising workloads while maintaining process knowledge across departments. The position requires strong MS Office skills, attention to detail, and the ability to work independently in a busy, multi-department environment.

Qualifications

• Proficient in MS Office with strong Excel skills.
• Excellent time management and ability to prioritise competing tasks.
• Strong written and verbal communication across stakeholders.
• High attention to detail and accuracy in admin work.
• Ability to work independently and adapt across departments.

Responsibilities

• Provide flexible administrative support across Warranty, Tender Administration and System Control.
• Prioritise workload across functions based on urgency and leave schedules.
• Maintain knowledge of department processes to minimise handover time.
• Log service requests received via phone and email and provide updates to clients.

Skills

MS Office proficiency

Time management

Communication skills

Attention to detail

Independent working

Tools

Epicor

Job description

Caterlink is seeking a capable Support Officer in Manila to provide flexible administrative support across Warranty, Tender Administration, and System Control.

The role involves logging service requests, updating clients, and prioritising workloads while maintaining process knowledge across departments. The position requires strong MS Office skills, attention to detail, and the ability to work independently in a busy, multi-department environment.