Operations Support Coordinator

Sourcefit; Quezon City; On-site; PHP 391,000 - 692,000; Full time

Job summary

MasTec is seeking an Operations Support Coordinator to join our team in Manila, Philippines. The role focuses on coordinating tasks, managing data accuracy across systems, and ensuring projects stay on time and budget.

You will collaborate with OPEs and Area Managers, handling documentation, billing, and data input to capture revenue. Night shift hours are from 11:00 PM to 8:00 AM Manila time.

Qualifications

• Ability to read, understand, and edit maps, drawings and diagrams for project build process.
• Understanding of the permitting process and where to research permit rules and regulations.
• Ability to work with different departments; internal and external crews and managers.
• Proficient with Microsoft Office Suite – Word, Excel, Outlook.
• Strong organizational skills and excellent verbal, written, phone, and interpersonal skills.
• Strong Microsoft Skills, especially Excel.

Responsibilities

• Liaison and auditor between the customer system (P2), internal system (OFS), and the documentation provided from the field personnel; assist with customer requests.
• Review customer database (P2) and internal database (OFS) and adjust for data accuracy.
• Work with OPEs to identify and document tasks and milestones to deliver on time and within budget.
• Ensure billing documentation is accurate and provided based on the contract with the customer.
• Translate and input crew production data onto a digital job site print to verify production and capture revenue.
• Escalate issues that could delay or impact project or budget.

Skills

Organizational skills

Verbal communication

Written communication

Interpersonal skills

Practical thinker

Tools

Microsoft Office Suite

Excel

Outlook

Autodesk Design

Job description

Overview

As a Operations Support Coordinator, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Job Details:

Work Schedule: 11:00 PM TO 8:00 AM MANILA TIME

Responsibilities:

As an Operations Support Coordinator, you will work closely with the OPE to identify and document tasks to deliver the project on time and within the budget.

In addition, you will:

• You will be the liaison and auditor between the customer system (P2), internal system (OFS), and the documentation provided from the field personnel. Additionally, in conjunction with Area Managers and OPE’s, the Project Coordinator will assist with both internal and external representation for customer requests.
  In addition, you will:
• Review customer database (P2) and internal database (OFS) and make adjustments as needed to ensure accurate data is being maintained.
• Work closely with the OPE’s to identify and document tasks and milestones that are required to deliver the project on time and within budget
• Ensure that all billing documentation is accurate and provided based on the contract with the customer
• Translate and input crew production data onto a digital job site print to verify completed production for our customer and to capture revenue for processing
• Escalate issues and potential issues that could delay or impact project and/or budget

Qualifications:

About You:

• You have the ability to read, understand, and edit maps, drawings and diagrams for project build process
• You have an understanding of the permitting process and where to research for permit rules and regulations
• You are able to work with different departments; both internal and external work crews and managers
• You are proficient with Microsoft Office Suite – Word, Excel, Outlook
• You are a practical and conceptual thinker as related to project descriptions and needs
• You have strong organizational skills and excellent verbal, written, phone, and interpersonal skills
• Strong Microsoft Skills, especially EXCEL
• Construction Understanding is a plus.
• Experience in telecom tower-related or fiber is a plus.
• Software knowledge: Excel, Microsoft Suite, Autodesk Design