Operations Supervisor

LF (Philippines), Inc.; Cavite City; On-site; PHP 420,000 - 540,000; Full time

Job summary

LF (Philippines), Inc. is seeking an Operations Supervisor to lead day-to-day warehouse and logistics activities. The role covers inbound/outbound, inventory control, transportation, and customer service with a focus on efficiency and accuracy.

The candidate will drive performance using KPIs, analyze trends, and implement corrective actions while ensuring compliance with quality and EHS standards. Strong leadership and cross-functional collaboration are essential.

Qualifications

• Bachelor's degree in a related field as listed.
• 3+ years of supervisory experience in warehouse/logistics.
• Strong knowledge of warehouse operations, inventory management and transportation planning.
• Advanced proficiency in Excel, PowerPoint and reporting tools; experience with SAP/Oracle/WMS/Power BI is highly preferred.
• Excellent analytical, reporting, and data-driven decision-making skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Leadership and team development capabilities.

Responsibilities

• Oversee end-to-end warehouse and logistics operations, ensuring efficient execution of inbound, outbound, inventory, transportation, and customer service activities.
• Drive operational performance by monitoring KPIs, analyzing trends, identifying gaps, and implementing corrective actions.
• Ensure inventory accuracy and integrity through control, cycle counts, and system monitoring.
• Lead workforce planning, resource allocation, and productivity optimization.
• Prepare and present operational performance reports to management and customers.
• Build strong relationships with customers and stakeholders and resolve issues promptly.
• Champion continuous improvement through data-driven reviews and best practices.
• Ensure compliance with quality, regulatory, and EHS standards.
• Lead, coach, and develop team members for high performance.

Skills

Data analysis

Presentation skills

Leadership

Education

Bachelor's Degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Operations Management

Tools

Excel

PowerPoint

WMS

Power BI

SAP

Oracle

Job description

About the role

The Operations Supervisor is responsible for leading and overseeing day-to-day warehouse and logistics operations, ensuring efficient execution of inbound, outbound, inventory, and transportation activities. The role drives operational excellence through effective resource planning, performance management, data analysis, customer engagement, and continuous improvement initiatives. The Operations Supervisor ensures that operational performance, safety, quality, and service delivery standards are consistently achieved while providing insightful reporting and recommendations to management and customers.

Key responsibilities

• Oversee end-to-end warehouse and logistics operations, ensuring efficient execution of inbound, outbound, inventory, transportation, and customer service activities.

• Drive operational performance by monitoring KPIs, analyzing trends, identifying gaps, and implementing corrective and preventive actions to achieve business objectives.

• Ensure inventory accuracy and integrity through effective inventory control, stock reconciliation, cycle counts, and system transaction monitoring.

• Lead operational planning, resource allocation, and workforce management to optimize productivity, cost efficiency, and service levels.

• Prepare, analyze, and present operational performance reports, business reviews, and improvement recommendations to management and customers.

• Build and maintain strong relationships with customers and key stakeholders, ensuring timely resolution of operational issues and alignment with customer requirements.

• Champion continuous improvement initiatives by leveraging operational data, process reviews, and best practices to enhance efficiency, quality, and customer satisfaction.

• Ensure compliance with company policies, quality standards, regulatory requirements, and Environment, Health & Safety (EHS) programs.

• Lead, coach, and develop team members to foster a high-performance culture focused on accountability, collaboration, and operational excellence.

About you

• Bachelor's Degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Operations Management, or a related field.

• At least 3 years of supervisory experience in warehouse, logistics, transportation, or supply chain operations.

• Strong knowledge of warehouse operations, inventory management, transportation planning, and supply chain processes.

• Advanced proficiency in Microsoft Excel, PowerPoint, and reporting tools; experience with SAP, Oracle, WMS, Power BI, or similar systems is highly preferred.

• Strong data analysis and reporting capabilities, with the ability to interpret operational data, identify trends, develop insights, and support data-driven decision-making.

• Excellent presentation and communication skills, with the ability to confidently present operational performance, business reviews, and recommendations to customers, senior management, and stakeholders.

• Strong analytical thinking, problem-solving, and decision-making skills with a results-oriented approach.

• Demonstrated ability to manage multiple priorities in a fast-paced operational environment.

• Strong leadership, stakeholder management, and interpersonal skills with the ability to influence and collaborate across functions.

• High level of attention to detail, accountability, and commitment to operational excellence.