Operations Risk Analyst — Shape Governance & Resilience

American Express Company; Taguig; Hybrid; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Bonus incentives

Medical insurance

Dental/vision insurance

Life & disability insurance

Hybrid/onsite/remote options

Parental leave

Wellness centers access

Counseling (Healthy Minds)

Career development

Job summary

American Express in Taguig, Philippines, invites you to join a risk management role focused on strengthening how risk is understood and managed across the business. You will support RCSA execution, partner with stakeholders, and deliver clear reporting to support better decision-making.

This position sits at the center of governance and controls, contributing to a more resilient organization. The role offers a hybrid work setup with on-site collaboration and remote work flexibility.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in operational risk, control management, audit, compliance, or a related field.
• Strong analytical skills with experience working with data and identifying trends or gaps.
• Experience preparing clear and concise reports or presentation materials.
• Ability to manage multiple priorities and follow through on deliverables.
• Strong communication skills, with the ability to explain information clearly to different audiences.
• Experience collaborating with stakeholders to gather information and resolve issues.
• Proficiency in Microsoft Excel, PowerPoint and AI tools (Copilot, ChatGPT).

Responsibilities

• Support the execution of risk and control self-assessments across assigned business areas.
• Manage and maintain risk and control data, ensuring accuracy and timely completion of assessment templates.
• Facilitate workshops and working sessions to gather inputs, align on requirements, and move assessments forward.
• Conduct process and risk mapping and support the development of closeout reports and summaries.
• Track open items, data gaps, issues, and action plans through resolution, including consistent follow-up with stakeholders.
• Ensure stakeholder expectations, key decisions, and required actions are clearly documented and addressed.
• Review outputs for accuracy, completeness, and consistency before finalization.
• Partner with cross-functional teams to support improvements in risk and control processes.

Skills

Operational risk

Data analysis

Report writing

Communication

Stakeholder collaboration

Excel

PowerPoint

AI tools

Education

Bachelor's degree or equivalent experience

Job description

American Express in Taguig, Philippines, invites you to join a risk management role focused on strengthening how risk is understood and managed across the business. You will support RCSA execution, partner with stakeholders, and deliver clear reporting to support better decision-making.

This position sits at the center of governance and controls, contributing to a more resilient organization. The role offers a hybrid work setup with on-site collaboration and remote work flexibility.