Operations & Process Analyst — Hybrid, Finance & SCM

Outsourced Quality Assured Services Pty; Philippines; Hybrid; PHP 469,000 - 737,000; Full time

Benefits offered by this job

Hybrid work

Office visits 10x/mo

Job summary

Outsourced.ph in the Philippines is seeking an organised Operations & Process Support Analyst to assist daily business operations across Finance, Procurement, Inventory, and Supply Chain. You will process transactions, monitor workflows, resolve user queries, and ensure accuracy while collaborating with internal stakeholders to maintain efficient operations.

Hybrid / Flexidesk role with office reporting at least 10 times a month; 6:30 AM - 3:30 PM schedule.

Qualifications

• 2+ years in business operations, administration, ERP support or similar role
• Strong organisational and coordination skills
• Excellent written and verbal communication skills

Responsibilities

• Process and maintain business transactions using Microsoft Dynamics 365 Finance & Supply Chain Management
• Support purchase orders, requisitions, invoices, receipts and inventory transactions
• Monitor work queues, workflow approvals, transaction exceptions and overdue activities
• Ensure transactions are accurate, complete and processed within service levels
• Respond to user queries and provide guidance on standard processes and procedures
• Assist with user onboarding, training and adoption activities
• Escalate operational issues to the appropriate support teams and follow up on resolutions
• Support process documentation and identify opportunities for continuous improvement

Skills

Business operations

ERP systems

Attention to detail

Communication skills

Tools

Microsoft Dynamics 365

Job description

Outsourced.ph in the Philippines is seeking an organised Operations & Process Support Analyst to assist daily business operations across Finance, Procurement, Inventory, and Supply Chain. You will process transactions, monitor workflows, resolve user queries, and ensure accuracy while collaborating with internal stakeholders to maintain efficient operations.

Hybrid / Flexidesk role with office reporting at least 10 times a month; 6:30 AM - 3:30 PM schedule.