Operations Officer (Cold Storage)

AyalaLand Logistics Holdings Corp.; Biñan; On-site; PHP 240,000 - 320,000; Full time

Job summary

AyalaLand Logistics Holdings Corp. in Biñan, Laguna seeks an Operations Officer (Cold Storage) to assist the Operations Manager in daily cold storage facility operations and ensure service delivery within SLA.

You will supervise forklift operator, QA, checker, and documentation assistant, monitor inventory, and help renew service contracts. The role requires a degree in Business Administration or Logistics Operations, at least 2 years in manufacturing or logistics, and strong communication and

Qualifications

• Graduate in Business Administration or Logistics Operations.
• At least 2 years of experience in manufacturing, food production or operations.
• Preferably from a Cold Storage Logistics background.
• Experience in Distribution Center is a plus.
• Good communication, coordination, and customer service skills.
• Willing to work weekends and holidays (if needed) or on-call.

Responsibilities

• Supervise manpower contingents such as forklift operator, QA, checker and documentation assistant; monitor inventory for inbound/outbound activities and renew service contracts.
• Assist in ensuring compliance with NMIS, BFAR, BPI, FDA, and others for the cold storage facility and renewals.
• Handle end-to-end leasing process with Operations Manager.
• Market the facilities to fill available room or pallet positions and maximize capacity of two facilities.
• Liaise with other departments to address customer issues.
• Prepare weekly operations updates and report statistics and concerns to Management.
• Assist in budget preparation and forward planning with Operations Manager.

Skills

Communication skills

Coordination

Customer service

Education

Bachelor's degree in Business Administration or Logistics Operations

Job description

Job Title: Operations Officer (Cold Storage)

JOB PURPOSE

• To assist the Operations Manager in the day-to-day operations of assigned Artico Cold Chain cold storage facility.
• To help achieve excellent customer experience by ensuring that the required services are delivered timely (within SLA) and with quality.
• To contribute in achieving the financial targets especially on the revenues set by the management for the assigned cold storage facility.

DUTIES AND RESPONSIBILITIES

• Supervise the manpower contingents such as forklift operator, QA, checker and documentation assistant. Close monitoring of inventory for both inbound and outbound activities within the prescribed metrics by the clients. Will handle the evaluation, preparation & renewal of service contract.
• Assist in ensuring compliance with the NMIS, BFAR, BPI, FDA, and others of assigned cold storage facility and timely renewal thereof.
• Working hand in hand with the Operations Manager, the Operations Officer shall be responsible for the start to end of the leasing process
• Market the facilities to be able to fill-in any available room/s or pallet position and maximize the capacity of the two facilities
• Liaise with the other departments / team to address issues and/or concerns of the customers
• Facilitate weekly operations update and report to Management the current operating statistics, concerns etc; and
• Work with the Operations Manager/Supervisor in the preparation of budgets and forward plan

QUALIFICATIONS

• A graduate of Business Administration or Logistics Operations, or similar filed
• At least 2 years of experience in manufacturing, food production or operations industry.
• Preferably from a Cold Storage Logistics background
• Experience in Distribution Center is a plus
• Good communication, coordination, and customer service skills
• Willing to work weekends and holidays (if needed) or on-call