Operations Manager – Product Data and Creative Design

iSupport Worldwide; Pasig; Vor Ort; PHP 900.000 - 1.800.000; Vollzeit

Zusammenfassung

iSupport Worldwide is seeking an Operations Manager – Product Data and Creative Design to lead product data management and creative operations for a global client. This role oversees product lifecycle data, creative workflows, and operational delivery, ensuring data accuracy, process efficiency, and on-time output.

The position works closely with US-based and global stakeholders and requires night shift availability, leading teams across product data and creative functions, driving data

Qualifikationen

• Bachelor’s degree in a relevant field.
• 4–6 years of experience in product data, PLM, master data, creative operations, or related roles.
• Advanced understanding of creative processes and tools such as Adobe Creative Suite and 3D software.
• Strong product configuration and multi-level BOM expertise.

Aufgaben

• Act as the escalation point for Product Lifecycle Management (PLM) system issues.
• Manage end-to-end product setup including finished goods, multi-level BOMs, revisions, and effective dates in PLM and ERP systems.
• Ensure strong data governance, documentation, and product release readiness.
• Track and report KPIs related to data quality, turnaround time, and team productivity.
• Oversee creative operations such as renders, packaging artwork, regulatory artwork, regional marketing assets, and ad hoc requests.
• Lead, coach, and develop a high-performing team across product data and creative functions.
• Coordinate priorities, timelines, and resources across multiple stakeholders and initiatives.

Kenntnisse

PLM

Data governance

Multi-level BOM

Adobe Creative Suite

3D software

Stakeholder management

People leadership

Ausbildung

Bachelor’s degree in Business, Supply Chain, Engineering, Data or Information Management, Fine Arts, or a related field

Tools

Adobe Creative Suite

3D software

Jobbeschreibung

iSupport Worldwide is looking for an Operations Manager – Product Data and Creative Design to lead product data management and creative operations for a global client. This role oversees teams responsible for product lifecycle data, creative workflows, and operational delivery, ensuring data accuracy, process efficiency, and on-time output. The position works closely with US-based and global stakeholders and requires night shift availability.

Key Responsibilities

• Act as the escalation point for Product Lifecycle Management (PLM) system issues
• Manage end-to-end product setup including finished goods, multi-level BOMs, revisions, and effective dates in PLM and ERP systems
• Ensure strong data governance, documentation, and product release readiness
• Track and report KPIs related to data quality, turnaround time, and team productivity
• Oversee creative operations such as renders, packaging artwork, regulatory artwork, regional marketing assets, and ad hoc requests
• Lead, coach, and develop a high-performing team across product data and creative functions
• Coordinate priorities, timelines, and resources across multiple stakeholders and initiatives

Qualifications

• Bachelor’s degree in Business, Supply Chain, Engineering, Data or Information Management, Fine Arts, or a related field
• 4–6 years of experience in product data, PLM, master data, creative operations, or related roles
• Advanced understanding of creative processes and tools such as Adobe Creative Suite and 3D software
• Strong product configuration and multi-level BOM expertise
• Experience working with global or international stakeholders
• People leadership or workstream management experience preferred