Operations Manager (PMO experience)

Insight; Manila; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health Insurance

Hybrid setup

Group Life Insurance

Remote work up to 30 days/year

Job summary

Insight is seeking an Operations Manager with PMO experience to lead a team of nine Project Coordinators, drive governance and delivery of organizational objectives, and optimize resources for successful project outcomes.

The role requires strong leadership, stakeholder management, and IT/tech domain familiarity, with hybrid work in Pasig City. Join a people-first Fortune 500 Solutions Integrator dedicated to cloud, data, AI, cybersecurity, and intelligent edge.

Qualifications

• 7–10 years of overall professional experience.
• 3–5 years of people management/leadershipexperience.
• Proficiency in Microsoft Office Suite, with strong PowerPoint skills.
• Experience with Smartsheet and/or Microsoft Project is advantageous.
• PMP and Lean Six Sigma certifications are considered preferred but not required.
• Ability to effectively manage and support a team of Project Coordinators.
• Strong organizational, coordination, and problem-solving skills.
• Experience within IT or technology environments is preferred.

Responsibilities

• Lead and oversee a team of Project Coordinators, providing direction and performance support.
• Establish and maintain project management governance, ensuring adherence to processes and standards.
• Monitor and optimize resource utilization to support project delivery and operational efficiency.
• Drive KPIs and alignment with organizational goals and business objectives.
• Manage stakeholder relationships with effective communication and cross-functional collaboration.
• Provide leadership in project planning, execution, risk management, and continuous improvement.
• Support strategic decision-making through reporting and performance insights.

Skills

Leadership

People management

PowerPoint

Microsoft Office

IT experience

Problem-solving

Stakeholder management

Organizational skills

Team coaching

Tools

Smartsheet

Microsoft Project

Job description

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Operations Manager (PMO experience)

Pasig, PH

Requisition Number: 106330

Location: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billionin revenue
• 14,000+ engaged teammates
• Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

As an Operations Manager, you will serve as the PMO Manager providing leadership and oversight for a team of nine Project Coordinators. This role is responsible for driving project governance, operational excellence, and successful delivery of organizational objectives. Along the way you'll get to:

What you'll do at Insight

• Lead and oversee a team of Project Coordinators, providing direction, coaching, and performance support.
• Establish and maintain project management governance, ensuring adherence to processes, standards, and best practices.
• Monitor and optimize resource utilization to support effective project delivery and operational efficiency.
• Drive achievement of key performance indicators (KPIs) and alignment with organizational goals and business objectives.
• Manage stakeholder relationships, ensuring effective communication, collaboration, and issue resolution across cross-functional teams.
• Provide leadership in project planning, execution, risk management, and continuous improvement initiatives.
• Support strategic decision-making through reporting, performance analysis, and operational insights.

What you'll need to join Insight

• 7-10 years of overall professional experience
• 3-5 years of people management and/or leadership experience is a must
• Demonstrated leadership capabilities, including the ability to motivate, guide, and develop team members
• Proficiency in Microsoft Office Suite, with strong PowerPoint skills required
• Experience with Smartsheet and/or Microsoft Project is advantageous
• PMP and Lean Six Sigma certifications are considered preferred but not required
• Ability to effectively manage and support a team of Project Coordinators
• Strong organizational, coordination, and problem-solving skills
• Experience within IT or technology environments is preferred

What to Expect

We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

We offerall the benefits you expect—health, dental, vision, PTO—plus:

• Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
• Hybrid Set up
• Group Life Insurance
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Job Segment: Lean Six Sigma, Six Sigma, Operations Manager, Project Manager, Risk Management, Management, Operations, Technology, Finance