Operations Manager (PMO experience)

Insight; Pasig; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health Insurance

Hybrid Setup

Group Life Insurance

International travel flexibility

Job summary

Insight Public Sector is seeking an experienced Senior Project Leader to oversee a team of Project Coordinators in a hybrid Manila-area role. You will guide governance, optimize resources, and drive KPIs aligned with business goals across cross-functional teams.

The role emphasizes strategic decision-making, performance reporting, and continuous improvement within IT/tech environments. Join a people-first culture recognized for awards and strong growth.

Qualifications

• 7–10 years of overall professional experience.
• 3–5 years of people management and/or leadership experience.
• Demonstrated leadership capabilities to motivate and develop team members.
• Proficiency in Microsoft Office Suite; strong PowerPoint skills.
• Experience with Smartsheet and/or Microsoft Project is advantageous.
• PMP and Lean Six Sigma certifications are preferred but not required.
• Ability to manage and support a team of Project Coordinators.
• Strong organizational, coordination, and problem‑solving skills.
• Experience within IT or technology environments is preferred.

Responsibilities

• Lead and oversee a team of Project Coordinators, providing direction, coaching, and performance support.
• Establish and maintain project management governance, ensuring adherence to processes, standards, and best practices.
• Monitor and optimize resource utilization to support effective project delivery and operational efficiency.
• Drive achievement of KPIs and alignment with organizational goals and business objectives.
• Manage stakeholder relationships, ensuring effective communication, collaboration, and issue resolution across cross-functional teams.
• Provide leadership in project planning, execution, risk management, and continuous improvement initiatives.
• Support strategic decision-making through reporting, performance analysis, and operational insights.

Skills

Team leadership

Project governance

Resource optimization

Stakeholder management

Reporting & analytics

IT/Tech familiarity

Tools

Microsoft Office Suite

Smartsheet

Microsoft Project

Job description

Location: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• 14,000+ engaged teammates
• Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

What you'll do at Insight

• Lead and oversee a team of Project Coordinators, providing direction, coaching, and performance support.
• Establish and maintain project management governance, ensuring adherence to processes, standards, and best practices.
• Monitor and optimize resource utilization to support effective project delivery and operational efficiency.
• Drive achievement of key performance indicators (KPIs) and alignment with organizational goals and business objectives.
• Manage stakeholder relationships, ensuring effective communication, collaboration, and issue resolution across cross-functional teams.
• Provide leadership in project planning, execution, risk management, and continuous improvement initiatives.
• Support strategic decision-making through reporting, performance analysis, and operational insights.

What you'll need to join Insight

• 7-10 years of overall professional experience
• 3-5 years of people management and/or leadership experience is a must
• Demonstrated leadership capabilities, including the ability to motivate, guide, and develop team members
• Proficiency in Microsoft Office Suite, with strong PowerPoint skills required
• Experience with Smartsheet and/or Microsoft Project is advantageous
• PMP and Lean Six Sigma certifications are considered preferred but not required
• Ability to effectively manage and support a team of Project Coordinators
• Strong organizational, coordination, and problem-solving skills
• Experience within IT or technology environments is preferred

What to Expect

We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

We offer all the benefits you expect—health, dental, vision, PTO—plus:

• Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
• Hybrid Set up
• Group Life Insurance
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!