OPERATIONS MANAGER

Private Advertiser; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Bonus

Phone & laptop

Career development

Brand experience

Employee discount

Job summary

Private Advertiser is seeking an experienced Operations Manager to support and develop its boutique network across the Philippines. You will lead store teams and drive profitability while ensuring premium customer service. This role demands strong leadership, analytical insight, and the ability to travel between stores.

You will work with international fashion brands and uphold luxury brand standards. You will oversee merchandising, inventory, and openings to ensure top-tier presentation and

Qualifications

• Experience as Area Manager, Multi-Store Manager or Store Manager in premium or luxury fashion retail.
• Strong leadership and people development skills.
• Excellent commercial awareness with strong analytical abilities.
• Passion for delivering exceptional customer service.
• Strong communication, presentation and negotiation skills.
• Ability to make business decisions based on performance analysis.
• High mobility with business travel.
• Advanced knowledge of Microsoft Office.

Responsibilities

• Drive commercial performance and profitability across a portfolio of boutiques.
• Ensure exceptional customer experience and premium service standards in every store.
• Coach, develop and inspire Store Managers and boutique teams to achieve business objectives.
• Monitor and improve KPIs including sales, conversion, average transaction value, UPT, CRM performance and customer satisfaction.
• Ensure consistent execution of visual merchandising and brand standards in accordance with company guidelines.
• Oversee inventory management, stock accuracy and product availability while maintaining premium presentation standards.
• Analyze sales performance, customer trends and business opportunities to maximize results.
• Recruit, train and develop high-performing retail teams.
• Support boutique openings, renovations and special brand events.
• Ensure compliance with company policies, operational procedures and luxury retail standards.

Skills

Leadership

People dev

Analytical

Customer service

Communication

Negotiation

MS Office

English

Tools

MS Office

Job description

Operations Manager

We are looking for an Operations Manager to support and develop our boutique network across the Philippines.

Key Responsibilities

• Drive commercial performance and profitability across a portfolio of boutiques.
• Ensure exceptional customer experience and premium service standards in every store.
• Coach, develop and inspire Store Managers and boutique teams to achieve business objectives.
• Monitor and improve KPIs including sales, conversion, average transaction value, UPT, CRM performance and customer satisfaction.
• Ensure consistent execution of visual merchandising and brand standards in accordance with company guidelines.
• Oversee inventory management, stock accuracy and product availability while maintaining premium presentation standards.
• Analyze sales performance, customer trends and business opportunities to maximize results.
• Recruit, train and develop high-performing retail teams.
• Support boutique openings, renovations and special brand events.
• Ensure compliance with company policies, operational procedures and luxury retail standards.

Requirements

• Proven experience as an Area Manager, Multi-Store Manager or successful Store Manager within premium, luxury or fashion retail.
• Strong leadership and people development skills.
• Excellent commercial awareness with strong analytical abilities.
• Passion for delivering exceptional customer service.
• Strong communication, presentation and negotiation skills.
• Ability to make business decisions based on performance analysis.
• High mobility with business travel.
• Advanced knowledge of Microsoft Office (especially Excel and PowerPoint).
• English – Upper-Intermediate level or above.

Will Be an Advantage

• Experience in premium or luxury fashion retail.
• Experience working with international fashion brands.

We Offer

• Competitive salary and performance-based bonus.
• Mobile phone and laptop.
• Professional training and career development within an international fashion company.
• Opportunity to work with an iconic premium fashion brand.
• Employee discount on company products.